1 Star – 5 Years of Frustration, Neglect, and Ongoing Headaches

I lived in this complex for five years, and it was a nightmare. The worst issue was when my apartment flooded so badly that the fire department had to use inflatable equipment to drain water out the window. The flooding caused a giant hole in the ceiling, exposing the unit above. Management still expected us to stay there. I refused and demanded temporary housing. They agreed but when we arrived at the hotel late at night, they... hadn't approved the stay. We were left homeless, waiting hours for approval.

The damage was extensive, and we were moved into a unit that hadn’t even been turned over yet because it was the only option.

When my lease ended, I chose not to renew. I emailed, signed the form, and returned my keys. However, after I moved out, they told me they needed my roommate’s signature on a separate document—another surprise requirement.

After moving out, I had a package delivered. The office claimed they contacted the new tenant, but I found the unit vacant and retrieved my package from the side room, with the staff looking embarrassed.

Three years later, I found a $2,200 charge on my credit report. They claimed I didn’t give notice and that the apartment had “damages.” I had videos showing the apartment was clean and empty. They later admitted this was just their term for no notice.

This has been nothing but mismanagement, misinformation, and stress. I say with confidence: Avoid this place. Read More

We lived in this community from 2020 - 2022. We never had any issues that went unintended and during the height of Covid - Jennifer went above and beyond to help us during lease renewal time and my husband's work had slowed drastically. We were never greeted with malice when we had any concerns, always with suggestions on how they could help. It was a pleasure living at Palisades!

Do your research, reports of shots fired and child abduction.Staff is horrible and maintenance doesn't fix anything

Thanks for the excellent staff of Palisades apartments and the nice apartment community which I enjoy . My apartment offers the features and quality I would want in an apartment.

Walked in this past Monday and was greeted by the friendliest, most welcoming person. Although they did not have a unit to be shown due to being fully booked they were prepared with floor plans and pictures in hand. Due to the service and preparedness we chose to apply that day. We look forward to our move in August!