Door lock The batteries needed to be changed. It was taken care of very quickly and efficiently.

There are way too many neglectful dog parents, dog poop often left in walkways and grassy areas. There is only 1 dog poop disposals in the front of the building. The smell of dog pee in the mulch beds combined with the smoking and marijuana smell is very unpleasant. The dog park is overgrown with large holes and no lighting.

Maintenance was very respectful and responsive however, my apartment was entered numerous times without prior warning. Phone calls and emails sent to management went... unanswered.

The birds are disgustingly prevalent on every balcony. They are attacking and aggressive and create an unsanitary area.

Overall, the landscaping is beautiful but the buildings exterior and interiors are in need of major restoration.

Trash and recycling area was regularly overflowing with garbage, furniture and household goods discarded despite paying a premium for “trash service”
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Toilet slowing going down The maintenance man was fast and accurate. No complaints here.

I rarely leave negative reviews, but after nearly two years of recurring issues, I feel obligated to share my experience.
The biggest problem has been the air conditioning. I have submitted dozens of maintenance requests for inadequate cooling over the past two years. Each time, I am told that the issue has been identified and fixed. Each time, the problem eventually returns. At this point, I have lost confidence that the underlying issue is being addressed.
To be fair, this is not a criticism... of the maintenance staff. Alphonso, in particular, has always been professional, responsive, courteous, and genuinely helpful. He appears to be doing the best he can with the resources available to him.
My frustration is with management. Despite repeated emails and requests for discussion, I have never received a meaningful response regarding the ongoing HVAC problems or my requests for consideration of rent credit. The lack of communication has been as disappointing as the maintenance issues themselves.
In addition, there are persistent odors from tobacco and marijuana smoke in the community, and the property is showing signs of wear that are difficult to overlook given the rent being charged.
The location is convenient, and there are good people working here, but prospective residents should know that my experience has been marked by recurring maintenance problems and a lack of management responsiveness.
I sincerely hope management takes resident concerns more seriously going forward. Read More

Incredible service What a team! As busy as they are, they are still quick and efficient.