I like the location of the apartments with quick and easy access to a major freeway and shopping.

Maintenance is great, very responsive and professional

The property is clean and feels safe. The price is reasonable and the units are very spacious

The office people are GREAT. The person who walked me through took pictures of things that needed to be fixed and said they would be fixed when I moved in . I assume they were fixed but they were not . NO SUPERVISION OF MAINTENANCE PEOPLE.
Dog waste is everywhere. People don't pick up after their dogs because there are no consequences of not picking up and grounds people don't seem to pick up either.

I lived in Saratoga from May 2023-June 2024. I noticed upon viewing that they did not keep up with the care of the corridors. The pavement leading up the apartments were filthy. They never tried to get it power washed or anything. Racoons were climbing up the stairs digging in the trash and pooping (which was left). The apartment inside was initially nice yet began to fall apart after a few months. Maintenace request get ignored. My dishwasher remained broke half of lease with the maintenance... team putting in "work order completed. My AC unit during summer months even at 69 degrees felt like we were living in a sauna! This caused my electricity bill to be incredibly high! Maintenance came and checked it out and stated nothing was wrong. The last 4 months of my lease I began to experience a roach infestation with broken promises that the exterminator would be out every Wednesday to spray. He came once and I never seen him again despite getting my name and unit added to the lease. The roaches were so bad when I cut on the lights groups of them scattered. BIG, SMALL, ALL!!! I talked to a neighbor that just moved in and she was having the same problems with roaches despite being there only a few months. when I bombed the apartment there was roaches even climbing on the ceiling!!! I could not cook a meal in my action the last 4 months of my lease due to the infestation. I pretty much got rid of most of my belongs due to the fear of taking roaches to my new apartment community. I had to ceased guest due to the embarrassment of roaches crawling up the walls frequently. And yes, I kept my apartment very neat!! Guest parking is terrible so you might want to rent a garage to ensure guest cars aren't towed. The Valet Trash service would sometimes skip over picking up trash despite it being in the trash bin provided. They gym stayed having broken equipment. DESPITE this, the apartment community was very quiet. no loud music or disturbances. The Office staff (Jared) seemed to be the only one that gave accurate answers to your questions without attitude. They enforce things when it's convenient for them and bounce back with different answers among them. Meaning one person tells you this and the next person tells you something else. I would advise not to be easily persuaded by the "upgraded" finishes in these apartments and let the dirty pavements be your first indication to look elsewhere. Read More