Excelente experiencia. La atención fue de primera: amable, profesional, paciente y siempre con la mejor disposición para ayudar. Se nota cuando una persona realmente se interesa por atender bien a sus clientes y hacer que todo sea más fácil.

Let’s begin. I was in a bind and found a place that offered a good deal on pricing and location. I viewed the apartment and saw its potential.
Compliments:
People seem to have a job so when the day is quiet and keep to themselves kinda

Complaint
I take precautions to keep ROACHES away, but I can only imagine other units. I kill one to two roaches daily, which isn’t ideal, but at least I can eat in my crib semi comfortably.

The leasing office is slow and poor at communication, but the ladies... are pleasant.

Neighbors let their dogs defecate on the concrete in the breezeway, causing constant stench.

Some neighbors litter instead of using the dumpster which is located in lots.

Recently, a security officer was shot and killed a squatter, which was widely reported. Despite the security and gated access, these issues persist.
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I currently live here, and from the outside, it doesn't look appealing. I mean, they have orange doors and blue walls, but this has been a great place to live. The security is great, people stay to themselves, I keep my place very clean, and I have never seen an animal in here. Now, if I leave the door open, I'm sure animals will come in (this is Houston); this is not one of those over-the-top luxury apartments, but I wanted extra space, and here you will have that. Rent is affordable, and the... new management team seems to care Read More

I've lived here for 3 years. Please do not more here. They do not fix anything ever. I have had cardboard on my roof for over a year because they do not repair. Currently my a/c is not working and is leaking like it does every summer of course. It is not cooling. My apartment smells like mold because of the water that leaks. The water is always off because of repairs that never seem to get resolved . The property smells of sewage. We were without power for a week and a half in the summer because... the property is old and they had to build a new transformer. Please save yourself and do not move here. I could honestly go on. Please read this review and do not move here. Every time I see people in the leasing office I want to tell them it is a mistake to lease here! Not to mention ROACHES ROACHES ROACHES. I've had friends that have also complained of mice. Read More

I am currently a resident of 2111 Holly Hall, and I can say that this is the worst place I have ever lived. I have been living without power for the past 8 days, which is not due to any storm or weather-related outage but because of maintenance work in the block. The worst part is that the management team does not communicate with the residents at all. The least they could do is inform us when they expect the power to be restored. Currently, I am living in a location far from Holly Hall, but I... need to constantly check if the power is back on. This is so frustrating. The only email the management team sends is when the rent is due, which makes me think that is all they care about.

In addition to this, the maintenance services at this property are poor, and sometimes you have to wait for up to two weeks to get a repair done.

On a positive note, the property does have a large flat green turf area right beside the office where you can sit and reflect on why you choose this place.
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