They’ll show you one apt. that appears great… then when it’s time to move in, they’ll place you in an outdated, NOT “luxury” unit. THE YEARLY RENTAL INCREASE WILL BE BETWEEN $300 to $500 INCREASE for a one bedroom. CRAZYYYYYYY!!!!!!!

This property is managed terribly. Experienced multiple maintenance issues within the first two months which left me without hot water and heat in the apartment for multiple days. There is little to no snow removal during the winter months leaving the parking lots and internal roads impossible to navigate. The trash compactor (the only trash removal for the entire complex) is often broken and left inoperable for several days.

The management refused to do a walkthrough with me when I was moving... out even though it was requested multiple times and then took the entire security deposit and had the nerve to bill me 400 dollars extra after I had already moved out.

I cannot discourage you enough from renting here. The property is pretty but the management is completely inept, greedy, difficult to work with, and communicate very poorly. Nothing but problems and I am so relieved to never have to deal with them again. Read More

If I could give zero stars I would. Words can’t even express how big of a scam this place and the management is. Simply put, every single person who works for this group are terrible people with zero human decency (besides maybe one or two girls). I have been regretting this decision since the day I moved in. Do not take this review lightly. If you are seriously considering choosing this place, I am begging you to look anywhere else. If you’re willing and able to pay the ridiculous cost to live... in this joke of a complex, you can find something elsewhere that has a management staff that will be 10x more accommodating and a property that isn’t ugly and unkept. These aren’t good people and this isn’t a place you want to call home. Save yourself the stress and the headache. I wish I would have. Read More

My wife and I lived at The Arbors of Anderson for nearly a decade. We intended on staying longer until the Connor Group bought the place. Fortunately for us, we were given a heads up about the aforementioned’s dubious fee structure (e.g., utilities bundle) by a relative who briefly worked for them. We hightailed it once we secured a new place. I would advise you to do the same if you’re either an existing tenant or considering this 30 year old collection of unappealing boxes as a landing pad. No... one deserves the misery. And don’t let those tacky yard sale signs at the front of the property fool you. No one in their right mind would give this dump a favorable review. And votes from Connor Group employees and/or paid endorsements suggesting they’re “#1”don’t count, by the way.
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I would never recommend living at this apartment complex in Cincinnati, OH. I moved here on the recommendation of a friend and regretted it from the day I moved in and have counted down the days until I moved out. While I lived in an “upgraded” apartment that in appearance looked great the work was cheap and done without attention to detail. The cabinets/drawers are simply painted over and not upgraded. The walls were quickly painted over with hair now painted into the walls. The doors/windows... are crooked and show the age of the building. I had multiple requests in for broken windows/doors and repeatedly did not have them properly fixed so the problem persisted. The outside of the building while currently being painted once again shows the age. The stairs feel like they’re going to break with every step. Maintenance takes their time when dealing with your issues and will leave rude remarks when they “don’t find anything” the first time. The amenities are lacking, the gym is small and the package room is a mess with too small of a room for all the number of people that live there. I have only had problems since moving here and once again would not recommend living here. Additionally for the price I pay you can get a larger apartment better worth your money anywhere else in the greater Cincinnati Area.

I’d recommend looking up The Connor Group and their 1.55/5 stars on the Better Business Bureau website, highly highly do not recommend this place.

And I can’t forget about the 2+ months it took for the Connors group to send me my security deposit. DESPITE Ohio state law which requires security deposits to be received within 30 days of lease end. Once I was nearing the 30 days I called the front office for them to tell me that it was in progress and held up at their central office. It took them a month of me calling weekly and not being able to talk to a manager (despite trying to schedule a phone appointment with them) for them to tell me there was a recently noticed error…not sure where that error was when it was in progress? After talking to them countless times with no follow up from a manager I finally talked to someone who talked to me quite rudely. But she did have my check sent much sooner than the initial estimate of four more weeks when that phone conversation started (3 months after my move out date). Absolutely horrible customer service. Would never, ever recommend this property or any property managed by the Connor group. Read More