I wouldn’t wish my experience at The Brooklyn Riverside on anyone. What I thought would be a great place to live has turned into a nightmare, and the management’s lack of care or accountability has only made things worse.

On October 15, 2024, I came home to find my kitchen flooded because of a burst pipe caused by construction behind the complex. The water didn’t just stop there—it made its way into my apartment, disrupting my entire living situation. The complex set up fans and dehumidifiers,... but these made my apartment unbearably hot. For over two weeks, I lived with one half of my apartment sweltering and the other freezing. It was uncomfortable, stressful, and absolutely not what I signed up for.

It’s now been over a month, and my apartment is still not repaired. The baseboards, which they promised to replace weeks ago, are still sitting damaged and untouched. On top of that, they’ve outright refused to check for mold, even though the flooding created the perfect conditions for it. The stress of living in these conditions has even taken a toll on my health as I ended up in the emergency room.

When I asked to be moved to another unit, I thought they’d work with me since none of this was my fault. Instead, they told me I’d have to pay all moving costs and a new security deposit. Even after everything I’ve been through, they’re unwilling to cover any of the costs for something I had no control over.

The management here doesn’t care about its residents. They’ve been unresponsive, dismissive, and completely lacking in compassion. If you’re looking for a place where you’ll be treated with respect and your well-being will be prioritized, The Brooklyn Riverside isn’t it. After more than a month of waiting, I’m still stuck in a damaged apartment with no clear resolution in sight.

Do yourself a favor and look elsewhere—this place has been nothing but a headache, and I wouldn’t recommend it to anyone. Read More

I love this place. I worked specifically with the staff member Shayla. I have also worked with maintenance as well. Ellos son muy amables y profesionales. Y también, A mi mami le encanta este apartamento.

We have lived at Brooklyn Riverside for almost 2 years now. I am very happy here - I feel safe, comfortable, and I love my neighbors.

Great community, awesome apartments, nice staff and GREAT location.

The management team works together to give the best possible living experience. I love the location. You get PARKING downtown! You can even rent garages. There are newer complexes, but the people and unique setup makes this the best in the area. I’ll debate anyone on that.