If I could give this place zero stars, I would. Safety, cleanliness, and maintenance are ongoing problems, and management has done little to address them.

The fire alarm system goes off randomly, creating unnecessary disruptions and making residents question whether there is an actual emergency. To make matters worse, we have now been without a working air conditioner for two days while the outside temperature has been around 100°F. Living in these conditions is unacceptable, especially during... a Texas summer.

Common areas, especially the stairwells, frequently have animal waste and urine that are left for extended periods. The building often smells unsanitary, making it embarrassing to have guests over. Security is another major issue. Cars have been broken into, packages are routinely stolen, and the building doors often do not lock properly, leaving residents and their property vulnerable.

I’ve repeatedly brought these concerns to management, but nothing meaningful has been done. The on-site manager always seems to be “in a meeting,” and issues are ignored instead of resolved. This property advertises luxury living, but the reality is poor maintenance, inadequate security, and a lack of responsiveness to residents’ legitimate concerns.

I cannot recommend living here. Read More

So to be honest, I’ve been here 5 going on 6 years and plan to do at-least 2 more. In my entire stay I’ve never seen a rat or mouse. I read some of the other reviews and I’m just not seeing it. I’ve probably been here longer than most of them and some of the claims are just far fetched! I’ve even held conversations with Upper management because she’s actually here and willing to assist. The onsite management team Gabby and Megan are a dynamic duo. The maintenance team is great at what they do.... They’ll help you if it’s quick even if they don’t have the work order. That’s above and beyond in book! I really appreciate the front line (Jan and Alden) and I’m loving me stay here. Read More

Since moving here, the apartments have not felt secure at all. My vehicle was stolen from the garage earlier this year. There have been security issues that have gone months without being fixed, in spite of repeated conversations with management. The first floor is typically kept really clean where potential residents are shown, but the other floors are filthy. The office staff is nice though!

The managment (Atlantic Pacific) has been doing a wonderful job since taking over in Jan. 2022. I recently had two after hour maintenance requests, Hugo and Josh were calling my phone within the hour. For the A/C that was fixed within 3 hours.

I have seen Atlantic Pacific install new security cameras, install all new lighting, security gates, redo the exterior, fix the sprinklers, have stern talks with Hidden Door's noise level and parking...etc. It is a beautiful property. The staff upfront... has been very friendly and has helped me and friends resolve whatever issue in a timely manor. Read More

This place e overcharges on utilities and they steal your deposit. The grounds are filthy as well as garbage overflowing in the dumpsters. I am glad I am gone and am not being overcharged anymore. You have been warned