If I could give them zero stars then I would. Never have lived somewhere management does not fix your ac, has you pay an outrageous electric bill and their fix is a window unit in one bedroom to cool down two stories and 4 bedrooms.
Apartment was not clean or paint fixed upon move in then send each of us over $650-1000 bill for pictures that are not our apartment.
Just a word of advice, do not move here if you want honest management.

DO NOT LIVE AT THE RESERVE! And before I even start please note that like many other posts here say, lots of the high ratings come from the staff trying to save face, not the residents.This is by far the worst living experience I have ever had. They advertise great houses in a gated community with a shuttle to campus and great amenities. This is far from what you get. When I moved in the house was falling apart. Stair railing wasn't attached to the wall, water damage and so many other problems... not to mention it was a mess. It was as if they did not even check to see if anything needed to be repaired or cleaned and when you request service they told you they were very busy with other work requests. Our yard was flooded for the first two months, and during that time my roommate contracted an illness transmitted by mosquitos and had to be hospitalized. Every work request was not answered and you the property manager is never available. You have to call up the ladder through the business and have everyone brush you off until you start threatening to sue. That works until the next work request when you have to do it all again. The pool was always disgusting, the hot tub did not work, and many of the other amenities were always out of service. The gated community being one of their major advertising points is a complete scam. When asked a year ago if the gate would be fixed they said it would be in a few weeks. Now the other side of the gate is broken and despite numerous complaints nothing is being done to fix it. Not to mention, they rented out the pool to a men's group and had a huge party that residents were not allowed to use the pool. The pool was left so messy and it took days for anyone to clean it up. I could go on and on with complaints, but after four months of living there I was ready to do anything to get out. I went through the long process of finding a sublease and even taking a loss as for as money goes in order to get out. I highly urge everyone not to live it the reserves. There are plenty of places to live that appreciate your business and are happy to give you a nice place to live with equal or better amenities. DO NOT LIVE AT THE RESERVE! Read More

Living at the Reserve has been such a great experience. The rooms are the largest you will find in College Station. They are easily 14x16. It's situated out in the country, so you wake up to horses out in the field and A&M is right down the street. The bathrooms are beautiful, there is plenty of natural light, and the roommate matching system is on point. The girls that I live with have become my best friends. It's usually very quiet at night. The pool is beautiful and they have a cardio and... weight room for working out. There is also a lounge that I have used to study for class in the clubhouse. I would definitely recommend to other students! Read More