I have been living at this apartment for a couple weeks and it is the best. the staff has made moving so easy and they are so nice and helpful. Location is awesome no complaints!!!

Cheyenne and Zulema were friendly and professional and made move in a breeze. The complex is in the heart of downtown, right on the hike and bike trail. Pet friendly. Highest recommendation.

Maintenance cannot even repair a simple light fixture nor fix a leaky faucet - after over three attempts, they were still not able to repair basic things in the apartment and management refused to call in a third party vendor to fix basic maintenance issues.

Building is old and falling apart, yet they still want to charge a ridiculous amount of rent (probably the location) but trust me, it’s not worth it for the location.
They also don’t tell you that the studio apartments do not come with a... washer and dryer, you have to swipe your credit card downstairs to use machines that are frequently out of order and overcharge you for each load you put in.

The owner allows the parking garage to be used as a a public space (“pay to park”) yet is too cheap to pay for a third party vendor to fix basic maintenance issues in this decrepit building for a resident.

Don’t do it, it’s not worth the convenience of being closeby things downtown, the building is old, dirty, and they don’t even hire anyone who actually knows how to perform basic repairs for anything. Hallways are poorly lit and overall is a nightmare. Not worth it. Read More

Great location, good price to live downtown and is solid quality/ spacious. Amenities could be improved but I think the new managment is working on that

I have lived at this building for 3 years - it was previously called Gables West Ave and then became Elle West Ave. We had a change of management last year and had another one quite recently and the quality of the services at this building have rapidly deteriorated. When it was managed by Gables, I had no issues whatsoever and renewed my lease twice accordingly. Since then the following issues have occurred:
- Both elevators being out of service for 6 weeks continously (from ~ Jan 2 2024 through... mid february)
- Multiple external pedesterian gates being permanently broken, meaning that they open without a key/scanner (which poses a security threat to women)
- The garage door routinely breaking so much so that management regularly just leaves it open (again another security threat to get your belongings stolen from your car)
- Insects swarming the gym for more than a month continuously - i left three separate voicemails about this over 2 weeks and never received a call back.
- Ignored maintenance requests (for water leaks - so pretty important)

I could name several others.

Again I would like to reiterate that i had no issues the first two years living in this building under different management. In my opinion the new management is trying to cut costs and it's really sad to see how bad things have gotten. I will never live here again nor anywhere managed by this company. Read More