Great response by the maintenance staff again!! Quick response to check out the problem and even faster fix! I always appreciate how great they are!

Always Timely Communication and work is done in a timely manner! Always appreciate you!!

Amazing staff and they were very informative and helpful during our move in process

I love everyone that work in the office and the cleaners and maintenance crew this is a awesome place

During our tenancy, the HVAC stopped working, especially problematic due to the high temperatures of the season. Management was non-committal as to when the unit would be fixed. This created a miserable living environment that was exacerbated by having a small infant at home full time and a work-from-home job. A temporary window machine was offered, but still did not effectively cool the unit. We requested to have partial rent compensation or move to another unit if the delay were extended but... we were assured it was only temporary. A temporary solution that was only supposed to be a couple of days lasted for several weeks on end. This created a significant inconvenience, through both having an ineffective cooling solution and restricted use of the apartment. As demonstrated in the photo, the sloppily duct-taped unit was not only an eyesore, but its location prevented us from being able to use the balcony. We also were left to deal with bugs, etc. coming in the side from outdoors through the tape and were unable to allow our child in that portion of the house due to safety issues.

After maintenance investigated leaking concerns, we were informed that we couldn't use our garbage disposal for two months (or the end of our lease). No repairs were offered. The elevators frequently are broken, leading to only one working elevator to serve the entire building, resulting in 10-15 minute wait times for elevators

However, in the most egregious incident of all--we were charged for the cost of replacing the carpet in the ENTIRE APARTMENT (closets, hallways, living room, bedrooms, etc), when the unit had only two small very localized stains. Rather than being charged for just the cost to patch or replace the section of that damage, we were left with the entire bill for a discretionary renovation. Even if there were damage in every single section (which there wasn't ), the replacement cost to us was not even adjusted for depreciation of carpet between rental and total life expectancy. Management attempted to state an entire replacement was necessary (i.e., this included carpets, and other areas unrelated to the stain). However, we also called the company that repaired the carpet, who also indicated that the carpet could be repaired or replaced in just sections and did not need to replace the entire carpet.

For this pricepoint, and with the number of alternative rental options, I recommend not renting here. Read More