I moved into The Brio at the Boulevard recently, and the experience has been extremely disappointing. Within the first two weeks, I’ve dealt with multiple unresolved issues — and the biggest problem is the complete lack of communication from management.
• My rent portal was locked for weeks due to their mistake with my October payment, making it impossible to pay November rent. I emailed and called repeatedly — no response for days at a time.
• My front door is broken, and despite reporting it... immediately, no one followed up.
• All four fire alarms in my unit went off at 3 AM for no reason. I contacted the office and again received zero updates. I had to unplug them myself just to sleep.
• The only way to get anything done is to constantly send follow-up emails and document everything because no one calls back.

This place could be great, but the management and maintenance communication is honestly terrible. I shouldn’t have to chase people down for basic safety issues or rent portal errors that were caused on their end. If you’re considering moving in, just be prepared to advocate for yourself — a lot. Read More

Fantastic move-in experience. The staff was wonderful, the process was smooth, and the apartment is beautiful!

My family and I have truly enjoyed living in this community. Like anything in life, it’s not perfect, but the leasing team and maintenance staff have been attentive, responsive, and accommodating. Every request we’ve made has been handled promptly — and that level of care is greatly appreciated. The neighborhood feels safe, and I’ve never felt uneasy here. The grounds are always beautifully maintained, and that attention to detail adds so much to the positive energy of living here.

Place is very clean and quiet. So far so good! Parking isn’t inconvenient you can usually find a spot. Garbage removal is convenient too. Enjoying it

I love the community but I wish management took requests more seriously. There is a lot that could be done to make this community feel safer. With a rise in traffic with the new stores, you see people flying down the residential streets at unsafe speeds, especially with all the kids in the community. There should be speed bumps throughout the community, more signs, etc. There are also a few amenities that haven't been maintained in a while. The water fountain in the gym and by the pool have been... out of order for a long time, the AC in the gym isnt consistent, the lock on the mail room was broken for quite a while. Overall happy but definitely areas for improvement Read More