We were excited to tour The Mint Rahway after a strong recommendation from a current tenant. Our original appointment was for Friday, but we saw Thursday (today) was available and booked a last-minute slot.

When we arrived, leasing agent Zamona Johnson said our appointment wasn’t on record. We understood, given the short notice, and offered to come another day. She asked us to wait 30 minutes and said she’d give us a tour—we appreciated that and agreed.

Unfortunately, the experience went... downhill from there. Zamona seemed rushed, quickly moving through the intake without giving us time to ask questions. It felt like she just wanted to get through it rather than engage with us.

She said only a studio and the amenities were available to view, which was fine, but even that part felt rushed. Later, we saw on the website there’s a courtyard with a pool—something she skipped entirely. It felt like she wasn’t making an effort to represent the property well.

All info about upcoming units was given verbally—no floor plans, written materials, or follow-up. It’s unrealistic to expect potential tenants to retain all those details without anything in writing. The communication lacked professionalism.

Most disappointing was how the tour ended. We expected to return to the office to discuss options or next steps, but she simply said “bye” and told us to reach out if we “knew what we wanted.” It felt abrupt and dismissive. We never pressured her to show us anything—we were happy to return another day—but we stayed because she asked us to wait. That made the experience more frustrating.

We were seriously considering signing a lease, but this first impression changed our minds. It’s unfortunate that a leasing agent’s attitude cost The Mint a potential tenant.

To prospective renters: Don’t be swayed by the overly positive Google reviews for Zamona—they seem far from the reality we experienced. We hope BlueGate Partners takes this feedback seriously and emphasizes professionalism and hospitality in staff training. Read More