Tara Heights became one of the most frustrating living situations I’ve dealt with in my entire life, not because of one isolated issue, but because the property is so poorly managed across the board.

The management office communicates with residents like a scolding school principal, not a professional property management company. Community-wide emails regularly threatened fines, towing, lease violations, non-renewals, eviction, or removal of amenities because of the actions of unidentified... residents. Instead of handling issues directly and clearly with the people involved, management seemed to rely on mass ultimatums and vague threats.

That tone matched the actual experience of living there. Simple resident issues became unnecessarily difficult. Parking and vehicle rules were communicated inconsistently. The move-out process required written clarification because I did not trust that the office’s current procedure would match whatever had previously been said. Even basic questions often felt like they needed to be documented in writing just to avoid problems later.

The worst example was when my registered resident vehicle was towed during snow removal. Keep in mind, our signed lease only has provisions for towing an improperly registered/broken down vehicle (and includes no section about towing for snow removal) They sent an email, only to my wife, 23 hours before they towed my car. No phone call, no knock on the door, nothing. The towing receipt did not identify a clear tow reason or authorizing party. I had to pay hundreds of dollars to recover my own car, then spend significant time fighting an issue that should have been avoided with competent communication and proper procedure.

They also included an “Online Review Pledge” in the lease packet stating that residents agree to meet in person with management before posting any review below 4.7 stars. In my opinion, that says a lot about the management culture here. A well-run property earns good reviews by treating residents fairly, not by asking residents to sign paperwork that appears designed to discourage honest negative feedback.

The apartments themselves are not worth the management experience. Tara Heights looks like a normal apartment complex from the outside, but living there felt like dealing with an office that changed expectations, communicated poorly, and treated residents like problems to be managed rather than paying tenants.

I would not recommend Tara Heights to anyone. Read More

A very nice complex but you might have to say goodbye to Amazon packages. The first 2 of 2 deliveries left in the building lobby were both stolen. The 'package lockers' are in a weird out of the way location that Amazon drivers can't seem to find.

As a tenant at Tara Heights Apartments for the past seven years, I am very pleased. I have found these apartments to be exceptional places to live. They are beautifully maintained on the outside, and the maintenance crew is super responsive. I cannot say enough about how happy I have been living here. Its location is convenient, and its facilities, including clubhouses, pools, and athletic facilities, are great. I want to single out the maintenance crew for their supurb job in fixing everything... that goes wrong. I rate this place as excellent. Read More

Probably one of the worst experiences I had looking for an apartment. I emailed them for a tour they told me Thursday at 5pm. I emailed them back before the tour saying that sounded great and where I should go for the tour. No response. I got there and called the number asking where to go for the tour at 5pm. I was told on the phone that they would call me back when they can send someone up to show me and my girlfriend around. 5:50pm no one comes and no call saying they can’t send someone out.... We both left work early to get here at 5 and sit there for an hour. Avoid this place, terribly ran leasing office. I can only
Imagine the problems the residents have. Don’t let how nice it looks give you the assumption the customer service is the same. I’d steer clear if they can’t even schedule you for a tour or have the decency to call you back to let you know it’s canceled. Read More

I had read reviews on other sites about some cases of how awful it was trying to get back your deposit from Tara Heights. Unfortunately these reviews turned out to be true. I'm normally the first person to be skeptical of a few bad reviews, but let me tell you my story. My wife and I moved out of Tara Heights 3 months ago. During the walk-through, the property manager saw that we left the apartment in perfect condition, no damages outside of the usual few wall scuff marks, and so he and I signed... a paper and he promised we would be sent our deposit shortly. The first 3 weeks of delay were due to a lack of forwarding address (or so they told me - we gave them the address multiple times), so I gave them our new home address. 1 month after that, they claimed we never sent them a forwarding address so they sent the check to our old apartment (I mean really? come on now). At this point, I haven't had any communication or response back to my multiple emails for over 2 weeks.

I doubt every single person has had the same experience as me, or maybe they do and just don't feel like writing about it. In my case I want future tenants to understand that they have to be very careful leasing here, as you might have to chase down your deposit yourself. I've rented at multiple apartment complexes and this is the only one where I have had so much trouble. The reason I didn't give a 1 star review is that the apartment complex was fine if you exclude this issue. Read More