Maintenance request completed I put in a maintenance request in the morning, and it was completed before the end of day. I prefer to be at to be home when repairs need to be completed, however that’s not always possible especially when it requires a sense of urgency. I appreciate the fact that management does their best to accommodate me regarding repairs. The maintenance team is always professional and answers any questions that I may have.

Maintenance /management I reported my refrigerator not working properly and maintenance came the same day and replaced it two days later. The staff is friendly always.

This could be an amazing complex if the management invested some money into updating the units. The pipes are done, AC units are very outdated, the appliances are from the 1970s, the carpet is old and smelly, the windows are old and off track. Just an overall wreak.

I have lived here a year and plan on staying here! Very clean, and maintenance gets the work done fast!

While the apartment itself is nice, aside from the oddly small toilets, maintenance is horrible about fixing things in a timely manner. You can put a ticket in and even call the office but nothing gets taken care of. Whomever is in charge (maybe someone at Southwood Realty) really needs to address this with the staff. I don’t know if maintenance is overwhelmed or just doesn’t care but either way it’s unfair to the residents. This is not how anyone should conduct business. I’m looking to move out... as soon as possible. Read More