Amenities are the biggest draw for this complex. But, the bar has gone downhill. The barista is frequently unavailable. Resident Events aren’t what they used to be. Staff (outside of concierge) is no longer pleasant. Walls in common areas look rundown. You have to pay to use the cabanas at the pool. There’s valet trash in the mid-rise, but not the tower. The rooftop patio is infested with large roaches. Plumbing issues are an ongoing nightmare. Work orders go unresolved for months. Water has had... a smell for 5 months with no information provided until I was intentionally late on rent just to get an update. They’ll give you a concession to shut you up and then expect you to just deal with any and everything because of the small concession they offered. Maintenance will come into your unit unannounced, even if you ask for a heads up because you work from home. Leasing staff is friendly when you tour but will treat you like a stranger off the street once you move in and have an issue. They can’t even be bothered to provide refrigerator filters anymore. They’ll also put the wrong size air filter in if you don’t pay attention. Walls are thin so if your neighbor is loud or you’re by a common area, you just have to deal. Read More

Thanks 550 for not only providing us with some pretty amazing amenities including the dog parks that my fur babies absolutely love. Also for making this more than just a place to live but somewhere that feels like home, especially with concierge. Jalauni is always there with a smile, warm words that can make the worst days feel better and would even go out his way to assist with carrying groceries or just any questions i have. Concierge Dion is always there to help as well as give me laughs when... I come in. Jalauni and Dion have no idea how their amazing energy and willingness to help really changes the trajectory of our day sometimes. This has been an amazing experience! Read More

Awesome amenities, common areas events, and living spaces in a great location.

The reviews written 5/5/20 were during a promotional offer to get a free bottle of tequila to leave a positive review.

This place is awful. The construction is shoddy. The 6th floor and below continually flooded and we had water damage in our ceiling. Our oven was broken for 7+ months and we couldn't get maintenance to fix it. Our water filter needed to be replaced and maintenance said that they didn't have any replacements so just disabled the indicator light. Management didn't enforce any... covid precautions and still had their private bar open on the 21st floor. People continually threw things off the balcony. The dog parks are filthy and there were multiple days where there was dog waste in the hallways. Their fire alarms are faulty and went off all the time requiring evacuation. There are only two elevators for the tower so if someone is moving in/out you only have one elevator to service 21 stories; there are times you would wait 10+ minutes for an elevator. Read More

NWR properties are like no other. The amenities are superb, the staff is amazing and the units are beautiful. While this is week one, Uptown 550 is THE address to live. The tower provides a living experience that will change your life. I am so proud to call it home!