Been searching for a place to stay for a while. Stumbled across Spice Tree on Apartments.com and called for more information. James was able to provide that information and schedule a tour. The community was beautiful and I cannot wait for my upcoming move-in. James is the guy to work with if you can!

I've lived at Spice Tree Apartments since July 2022, and my experience with management has been consistently frustrating. Communication is poor, with conflicting information given by different staff members. When I’ve tried to clarify issues, I’ve been met with unprofessional and dismissive responses. The overall lack of accountability and respect has made living here unnecessarily stressful.

The housing was okay but the office staff are the worst. We chose Spice Tree because it was the only housing available within our budget during the time frame we were moving to Ann Arbor despite the already poor reviews we saw thinking maybe things had changed since the reviews had been left. Not only was contacting the office and getting the support we needed throughout the time of our stay nearly impossible, they charged us for renters insurance for the duration of our lease even though we had... already paid for renters insurance and provider proof of this upon moving in. When confronted with this issue the office staff denied their responsibility and failed continuously to refund us. I thought the struggling would end there but they also overcharged us for rent the last month of our lease and took it out of the security deposit. I’ve been trying to get the correct amount refunded for almost a month and I still haven’t been able to reach anyone who can actually help us. Every time we call the office they take our information and do nothing with it or they don’t answer at all. I would avoid living here if possible but if you do, just make sure you pay close attention to how much they charge you each month because based on our experience, it’s clear they don’t care if they overcharge you and make a habit of avoiding the consequences. Read More

I am new to the area, so I didn't have the opportunity to see my apartment in person before signing a lease. That seemed risky. But upon moving in this week, everything is just as promised. The listings don't oversell, but they also don't underdeliver. And the leasing agents—especially Jill—are incredibly helpful and direct . . . in general, I recommend calling rather than emailing to get a quick response. Overall, I have no complaints with my apartment, which has good floors, good appliances, a... nice carpeted bedroom, and a well-constructed restroom. Read More

Spice Tree Apartments is one of the best apartment complexes in the Ann Arbor/Ypsi area. Not only are the grounds kept clean and beautiful, but the entire staff is exceptional! First, I would like to shoutout Ric. Ric is one of the maintenance workers on the property. He is so hardworking and incredible at his job. Recently, he spent over an hour plumbing, cleaning, and snaking my drain. Now I have a functioning kitchen sink. And, this is not the only time Ric has come to the rescue. He is such... an asset to this community. Next, I want to shoutout Jill. She is an incredible leasing agent and goes above and beyond for everyone. In fact, everyone in the leasing office is kind, helpful, and attentive. Lastly, I want to commend the rest of the maintenance team. They go above and beyond to make sure everything is at its best. They even corrected my clocks on my appliances to make sure they showed the correct time! I am so grateful for everyone on the staffing team at Spice Tree. It is a pleasure to live here. Read More