This apartment location is utterly perfect and if it weren’t for that i would’ve broken my lease… to make a long story short, this complex is riddled with mice and rats and an unorganized management team that dont care about you AT ALL

Have not had hot water in two weeks. Multiple work orders I have put in over months ago have not been addressed. They replaced my water heater for no reason with no explanation and now I’ve been showering with cold water for two weeks. When I ask them why they say I’m being confrontational like I have no right to know why I’ve been inconvenienced for two weeks. Very dehumanizing as I pay my rent here and should not have to be forced to take cold showers in this weather. I had a leak in my... apartment for over four months that they refused to fix until the person below me walls turned black from the leakage. I have lived here a long time and told them multiple times that if they don’t fix it it will begin to leak into the apartment below me. The sink is always falling and all they do is super glue it up. When they finally decided to fix the leak they sent some strange man to my apartment not in uniform that was banging on my door kept trying to force his way in and would not respond to me when I asked him who he was. Then said I violated my lease for not letting a stranger in I’ve never seen before. Over a leak I’ve been begging them to address for months. The list goes on. Read More

The packages always stolen from package room and no serious action taken, careless and you they are dealing with theaft

I have stayed here for 1.5 years. The management isn't that responsive to your concerns. There are some guys staying in the apartment below mine, who are a complete nuisance. I need to put up complaints about their noise every week and yet there is not much of an action taken. They are terrible neighbors and the management is even more terrible. The property is good otherwise, prime location and reasonable rent.

I've been living at Arium Westside (previously Tenside) for over two years. With the new management, they've been doing a lot of renovation (pool, gym, cafe etc). They repainted the exterior of the apartment and during the process, painters oversprayed my car. When I spoke with the property manager, she told me that apartment has no responsibility and I have to work directly with the painting company (Better Renovation Inc, I think). The supervisor of that company, Corey, told me to submit a... receipt and I've submitted the receipt to clean off overspray and it's been over a month and half and I'm still waiting for the reimbursement. I tried to escalate through Arium numerous times and although she did attempted to call the painting company, the problem still hasn't been resolved yet and I'm disappointed that they are not taking any responsibility even though Arium hired those painters. I've wasted enough of my time already so I'm going to give up and take the loss ($200). So if you are looking for an apartment, stay away because I don't think they really care about you once you sign the lease. I'll warn any of my coworkers or any friends at Tech looking for an apartment going forward. Read More