Stopped in to ask some questions about the community the first visit went very well. I spoke with a black guy who seemed very cheery, very informational, very professional, and willing to help. He made all the needs on this visit. I returned on another day, hoping that he would be there because I was having trouble with the application process online and had a few questions on how to submit my income because I am self-employed. There was a lady who was there. I cannot remember her name either... the meeting was very brief. She was in a back office behind the glass. She came from behind the glass. Let’s start with. She looked at me like I was a piece of trash and had just interrupted her last meal. She was not very informational. Everything that I actually continue to refer me to the website without giving full detail on what I was to even look for once I got to the website she didn’t seem at all like she cares that her rudeness was on display. It was like she was enjoying living in her pink world behind the desk that she has created, and I had just ruined her day other than that the property ground seem to be gated and well-maintained. Read More

This community is no longer luxury, after moving people in these past few months the value of this place is slowly but surely going down. Pool is closed due to failed inspection, valet trash is a joke, the customer service is mediocre, the community is NOT LUXURY

I got a new laundry and drying machine installed today by Daryl and Marquis. These two maintenance staffs are very professional in the installation and they were prompt in addressing the other minor incidents I was experiencing.They were polite and helpful, especially Daryl. He will stop by when he see you in the complex and give you an update on the status of your maintenance ticket and answer other questions you may have.

Bait and switch. I signed a lease for one price, they turned around two weeks before my move in date to tell me that the room was no longer available. Before signing the lease, I asked them specifically if the room would be taken off the market when I apply and they confirmed this. Now, conveniently, the only other room available for my lease term is significantly more expensive as well as not accessible and that is all they're offering me at this point. They assured me that the room is... accessible, but I am certain that it isn't, and they proceeded to act in an extremely discriminatory fashion towards my disability. I later attempted to get a significantly more expensive room that was accessible (they told me that the apartments on the firsts floor are wheelchair accessible in a phone call I made before applying) and they told me that not only was it not accessible, but they'd charge me an additional $50 fee to get this room even though I'd already paid my administration fee and application fee with no room to show for it. They refused to refund my administration fee although that it is used to take a specific apartment off the market during the application process which didn't happen for me. I was forced to stay in a room that isn't accessible because the staff believes that just not having stairs makes something accessible, which is incredibly ableist. Do not even bother applying to a room that doesn't read "Available Now". Read More

Someone got shot here last night. According to the police who were outside for hours with multiple officers and K-9 dogs looking for suspects and clues there was shell casings found in one hallway and blood found in another hallway. I WILL NOT BE RENEWING MY LEASE!!!!!!! The staff is slow and rude. There is mold in the apartment and a lot of cosmetic issues they cover up with cheap patch work. My building was not able to receive mail for weeks now and their solution was for me to go to the post... office to pick up my mail which was no where to be found when I got there. THIS IS NOT A LUXURY APARTMENT and they do not need to advertise as such. My garbage disposal is broken and big roaches come in my house frequently. My blinds were broken. Work orders take way to long with no follow up. There are random inspections in homes due to smoking in the apartment which is unfortunate because I have an alarm system that would be set off bringing unnecessary stress while I am at work. The visitors gate was flooded and a pain to use. The list goes on and on. For the price they charge for rent and the crap apartment they sell you with the crap service I will try my luck in Norcross where it’s cheaper and you receive better service ! PLEASE SAVE YOURSELF THE HEADACHE! Run!!!! Read More