Hello,

Thank you for your honest feedback we truly appreciate you taking the time to share your thoughts and experiences with us. We're sorry to hear that the fitness center and other amenities haven’t met your expectations.

We’re especially... grateful for feedback like yours because it helps us identify where we can do better. We're currently exploring options for equipment upgrades and evaluating ways to make our community events more accessible and better aligned with residents’ schedules. We want you to feel you're getting the full value of your living experience here, and we're committed to making that happen.

Thank you again for your input and for being a part of our community.

Sad'e Jackson
Property Manager Read More

Hello,

Thank you so much for your kind words and for sharing your move-in experience with us! We're so glad to hear that everything went smoothly from finding and reserving the loading dock to settling into your new apartment.

Our team works hard... to ensure that each apartment is thoroughly prepared and cleaned before move-in, so it's wonderful to know that the effort made a positive difference for you. We're also thrilled that you're enjoying the amenities we take pride in offering features that enhance comfort, convenience, and community for all our residents.

Thanks again for the great review.

Warm regards,
Sad'e Jackson
Property Manager Read More

Hello,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the amenities and that our team has been responsive and helpful throughout your experience. Maintaining a clean, comfortable, and well cared for community is a... top priority for us, and it's great to know that's been reflected in your experience.

If there's ever anything more, we can do to support you, please don’t hesitate to reach out. We’re glad to have you as part of the community!

Warm regards,
Sad'e Jackson
Property Manager Read More

Hello,

Thank you for sharing your experience we’re so glad to hear that you’re enjoying your apartment and amenities we offer at Monroe. It’s always great to know when new residents are settling in comfortably.

We sincerely apologize for the... frustration you’ve experienced with the package pick up process. With the recent wave of move-ins, we know it’s been a challenge, and we understand how inconvenient it can be when packages are difficult to locate. Please rest assured that we’re actively working on solutions to better manage package organization during busy times.

Thank you again for your feedback it helps us improve and provide a better experience for everyone.

Warm regards,
Sad'e Jackson
Property Manager Read More