ELLE on 20th Street is a beautiful, clean, and well-maintained building with a warm and welcoming atmosphere. What truly sets it apart is Sylviane—she is professional, friendly, and always attentive. Her exceptional customer service and genuine care make the experience even better.

George was excellent on RAD and has been so helpful, always with a smile even late at night. I appreciate him at the Elle.

I recently had the opportunity to visit my sister who resides at the Elle Apartments in DC, and felt compelled to share how wonderful my welcome experience was—thanks entirely to executive concierge, Sylivane.

From the moment I arrived, she greeted me with a warm, genuine smile and such a friendly, welcoming attitude that instantly set the tone for the rest of my visit. She was both professional and helpful in guiding me where I needed to go and contacting my sister directly to let her know of... my early arrival, while exuding a truly contagious positive energy that’s hard to come by. I was only afforded a few interactions with her, but in the moments I did, she made me feel like a valued visitor. Her positive personality left a lasting impression.

It’s not every day that someone goes above and beyond with such kindness and enthusiasm. She represents your building beautifully and makes it feel like a place people want to live. I sincerely hope her efforts are recognized. Read More

I found myself in DC for the day and since I will be moving back here shortly, I decided to walk into the Elle to see if they would be able to give me a tour without an appointment. I was greeted by Sylviane, the concierge, who I actually knew from living in a previous Bozzuto building and she recognized me too (two years later)! Sylviane explained that since they just opened, their leasing agents were booked, but she took the time to give me a full tour (that is not her job). She truly went... above and beyond and I was immensely grateful for her time and her kindness. She is just as amazing as I remembered. Now the apartments were gorgeous: high ceilings, top notch appliances, no noise from outside, thoughtful designs and layout. The amenities didn’t disappoint either: large functional fitness center, outdoor workout area, grills, fire pit, rooftop pool, and generous WFH rooms. I am really hoping they still have availability once I know my timeline for moving back, as it would be a treat to live here! Read More