Living here has become extremely stressful and emotionally draining. Everything started when management tried to require residents to enroll in a paid parcel delivery system that isn’t part of our original lease. According to Paragraph 19 of the lease, management can’t make policy changes that increase the costs listed on Page 1. I felt pressured to sign up for something I didn’t agree to, and after I reported missing packages, I was called “hostile” by on-site staff — the same people who live... on the property and manage access to amenities.
Since then, I’ve felt unsafe and anxious even using the amenities that are supposed to be part of my home. It’s an awful feeling to worry about being watched or labeled for just trying to stand up for myself. The situation escalated when I was contacted by management’s law firm, TSM General, with a settlement offer that would have required me to pay nearly $4,000, remove my Google review, and sign a non-disparagement agreement — all under a tight deadline of only a few hours to respond.
The pressure and legal back-and-forth have taken a huge emotional toll on me. I’ve lost sleep, my mental health has suffered, and I genuinely don’t feel comfortable in what’s supposed to be my home. I hope this review brings attention to how residents here are treated when they try to assert their rights or simply report problems. Read More

Upkeep is held to an exceptional standard. Staff is extremely professional, especially Janine!