K1 - as a property, staff, and community - is phenomenal!

If I could give zero stars, I would. We moved into K1 three weeks ago, and from day one, it has been nothing but problems. Our unit had a laundry list of issues, including graffiti throughout the apartment due to a previous break-in—something that should have never been overlooked before handing over the keys. Instead of moving into a clean and properly maintained unit, we were left to deal with the aftermath.

Beyond our unit, the overall maintenance of the building is severely lacking. The gym... has been closed the entire time we’ve lived here, and the trash chute is locked about 75% of the time, forcing tenants to find other ways to dispose of their trash. On top of that, the interior of the building is dirty, and it’s clear that they let in questionable tenants who don’t have basic hygiene. In just three weeks, we’ve already seen dog poop in the elevator once and dog urine multiple times. For what we’re paying in rent, there should be a higher standard for cleanliness and upkeep—especially considering this is supposed to be ‘luxury living.’

To be fair, the maintenance staff is very nice and does their best, but the real issue is the complete lack of organization and leadership from management. They are polite but extremely unprofessional, and from what I’ve gathered, when the previous manager left, the transition was handled poorly, leaving the new manager either underprepared or simply not equipped to run the building properly.

Repairs aren’t just delayed—they’re often done incorrectly when we’re not there to oversee them, which forces us to repeatedly submit maintenance requests for the same issues. Instead of ensuring repairs are completed properly the first time, we have to deal with a frustrating cycle of poor workmanship, follow-ups, and redoing work that should have been fixed initially. The fact that tenants have to constantly re-input maintenance requests just to get things done correctly is unacceptable. Meanwhile, management conveniently ignores more serious concerns, like our request for compensation for the continuous inconvenience we’ve experienced.

Looking at other reviews, it’s clear that this isn’t an isolated experience. If you’re considering moving here, save yourself the frustration—this building is completely mismanaged, and you won’t get the level of service you’re paying for. Read More

K1 San Diego is a fantastic place to live in the east village neighborhood. It’s close to everything you want and has great views of the city from the Horizon Lounge. Neighbors are friendly, and the building is quiet which is uncommon for a high rise building. The fitness center is adequate especially for an apartment building, there’s TVs everywhere that actually work. The pool is a nice place to spend time and you really can’t beat a billiards table on the 22nd floor with a view. The... management staff is one of the best I’ve ever seen personally. K1 is a great place to call home. Read More

From beginning to end, exceptional service. Sonia assisted me all the way through leasing process, answered all my questions and was extremely helpful. The whole K1 leading Team is excellent and very professional. The building is well maintained and the community is excellent. Thank you!

Staff are very responsive and mindful of your needs!