Terrible management. Quite honestly, for how expensive the apartment already was, it's impressive how inventive they were in finding new ways bill me.

I would highly recommend NOT choosing this apartment having made the mistake myself. I am not exaggerating when I say they are possibly the worst management ever. The building ain’t too bad but their management is unbelievably bad. I don’t want to share my story because it will sound way too cringy, but the amount of mental torture they have made us go through, I hope no one else does. Please don’t choose this apartment. I live here, and I am telling you, Don’t.

The Lux has one of the most tremendous property management personnel in all of Madison. They treat their residents with respect and understanding. I recommend this community to anyone who wants to have a wonderful home.

I would never never live at the Lux again. EVER! It was a terrible experience. The management is poor on responding to situations, the parking garage is terrible, and do not be fooled by the amenities they promise because they are not that great. The amount that it costs to live here is a rip off for what you get. I would never ever live here again even though it is in a good location. It was a terrible experience and I would not recommend to any one.

Living here is an absolute nightmare. The parking system makes getting to work a struggle on a daily basis. The system is certainly not ready to be used to the capacity that they use it and when you let them know that there is a problem with it they get irritated with you. It's extremely expensive for what you get and are forced to finish out your parking lease even though the system doesn't work correctly.