Clean, secure, underground heated garage, elevator, reasonable rent, awesome staff, and timely contacts when needed and spacious common hallways. Not much reasonable priced on north side so was glad we found Granite ridge apt from a friend who has lived here since they opened. Love our 1 bedroom with a den. Nice space. We requested 4th floor facing airport runway and that is what we have. Just signed our 2nd lease.

The staff is super friendly and quick to fix any issues! They've also been continuously updating and maintaining the building which is really appreciated.

Nice apt elevator under ground parking very fancy. The staff is great. Awesome location

I have genuinely loved living here I have had very few problems and if I have, the office staff is always super responsive and attentive. Genuinely a great place to live and easy access to all parts of Madison.

Jan 15th, 2023 I called Maintenance and asked if they could go into my apartment to check if I had possibly left my curling iron on. I had $300 worth in cash sitting on my kitchen bar stool. I would be charged $55 for the inconvenience fee which I was aware of. I came back home to see that my $300 in cash was missing. I called maintenance and asked if he knew where the money had gone. He responded that I must’ve left my door unlocked before he came in and someone else took it and that he did not... take it. I said I would check my cameras (at the time I did not have any cameras inside of my apartment though if he took it he’d return it to avoid any reports made against him), I informed them of the situation and they had let me know that someone had returned $245 in cash.As I mentioned earlier the fee to be charged to have maintenance is$55,which had seemed to be already taken out of my money. They then charged me two times($55)for the inconvenience fee on the online portal. I decided not to make any police reports since the money had been returned and believe there would no longer be any issues moving forward.I indeed decided to then get a camera put into my apartment.month later my heater stopped working, I let the office know and it took them 2 months to fix my heater. During the winter. I then proceeded to get noise complaints from my apartment saying that I had been making loud noising as if I was partying until 2am. I have two jobs, one is day shift and the other is 3rd shift. From my 3rd shift I do not get home until approx 4am. I do have footage of me coming home at this time. The only time I did make loud noises was in the beginning of my lease for my birthday in August of 2022. I take full responsibility for that, after that I made sure to be more mindful & to not let it happen again.
I decided best thing I would do for both myself and the office was to end my lease early b/c I no longer felt welcomed. My lease ended in July. I decided to leave in April. I thought leaving my tenancy there would be the end of these issues though I have been proved wrong. May 12, 2023 i applied for a new apartment, they had gave me the worst housing reference to the property manager and sabotaged my chances of getting approved.thankfully i had four other rental references that would vouch otherwise.Overall, the office seems to be extremely shady & mendacious.And has a lot of animosity towards me which is unprofessional & staggering. Read More