The apartments haven’t been maintained well over the years. Renovations feel as cheap as possible, and since moving in I’ve had to submit roughly two dozen repair requests just to get basic things working properly. Even straightforward repairs can take months to complete.

Rent here is extremely high for the condition of the units. Management has also been frustrating to deal with: communication is poor, issues tend to be ignored unless they create clear legal liability, and even then the... response is slow. They advertise “under new management,” but in my experience the service and standards are still very low.

There’s also a big gap between what they show and what you actually live with. The main office looks great, and the show unit looks new because it hasn’t been lived in. The remodeled units, however, don’t meet normal remodel expectations, and it didn’t seem like any meaningful quality check was done before move-in.

Also, make sure you see the exact unit you’ll be renting before you sign a lease. Some apartments are right next to the main road and the noise level is extremely high.

Finally, after months of living here, I still don’t have a copy of my lease. Overall, if you run into problems, expect them to take a long time to get resolved. I can’t recommend this place unless you’re prepared to be persistent about maintenance and follow-up. Read More

Despite initial hopes for a good apartment, my roommate and I faced numerous issues upon moving in: delays, smoke smell, damaged fixtures, and more. Despite promises, most problems went unfixed. Management mishandled communication and emergencies, like floods and break-ins, leaving us feeling unsafe and dissatisfied. Avoid this poorly managed complex.

I wouldn't move here unless you absolutely have to. As this being my first apartment, the staff was really friendly and helpful in answering all of my questions. However, I failed to ask about fees while living in this apartment, which was something I really should have done because as of now, my boyfriend and I are paying $67/mo for trash, and $68/mo for sewer for two people who don't really use either of those things. From my understanding, these are shared bills with the entire community, so... that means that it doesn't matter how many mattresses are being dumped into the dumpster by people who I am fairly sure don't even live here, we still have to pay for it. The apartments also get extremely cold during the winter and extremely hot during the summer due to gaps between the doors and the flooring, and bad sealings on the windows. On top of that, the dog park is poorly maintained. I have encountered at least two homeless people there, have found glass and other sharp objects on the ground, and people have made holes in the fence to sneak into the park. My dog has escaped through said holes twice. I even have called management about a homeless person making me uncomfortable in the dog park. They said they would handle it right away, but even after waiting thirty minutes, nobody showed up and the man was still there. Instead, I saw management riding in their golf carts to go do something else. Obviously safety isn't a priority here.
Speaking of safety, my car has been broken into once, I have found used needles by my car, and just today I found a man slumped coming off of a high in his car right out front of my apartment. I have only lived here for about 6 months but have seen countless police and firemen visit. I have even seen a standoff where the police had to use a megaphone to tell someone to come out of the building. I am so uncomfortable living here and would not recommend to anyone else. Read More

I wouldn't move here unless you absolutely have to. As this being my first apartment, the staff was really friendly and helpful in answering all of my questions. However, I failed to ask about fees while living in this apartment, which was something I really should have done because as of now, my boyfriend and I are paying $67/mo for trash, and $68/mo for sewer for two people who don't really use either of those things. From my understanding, these are shared bills with the entire community, so... that means that it doesn't matter how many mattresses are being dumped into the dumpster by people who I am fairly sure don't even live here, we still have to pay for it. The apartments also get extremely cold during the winter and extremely hot during the summer due to gaps between the doors and the flooring, and bad sealings on the windows. On top of that, the dog park is poorly maintained. I have encountered at least two homeless people there, have found glass and other sharp objects on the ground, and people have made holes in the fence to sneak into the park. My dog has escaped through said holes twice. I even have called management about a homeless person making me uncomfortable in the dog park. They said they would handle it right away, but even after waiting thirty minutes, nobody showed up and the man was still there. Instead, I saw management riding in their golf carts to go do something else. Obviously safety isn't a priority here.
Speaking of safety, my car has been broken into once, I have found used needles by my car, and just today I found a man slumped coming off of a high in his car right out front of my apartment. I have only lived here for about 6 months but have seen countless police and firemen visit. I have even seen a standoff where the police had to use a megaphone to tell someone to come out of the building. I am so uncomfortable living here and would not recommend to anyone else. Read More

Shawna was amazing through the hole process of moving in a year ago and moving out now. The rest of the office staff equally amazing!! Lodge at Madrona is TLGBQ FRIENDLY!!!????????