Living at Arlo Apartments has truly been a fantastic experience—and that’s 100% due to the incredible onsite team, especially Trey Ascencio, the Community Manager. Trey is the definition of professionalism, grace, and genuine kindness. One morning, I witnessed a resident loudly berating him over utilities and EV parking. It was completely uncalled for, yet Trey remained calm, respectful, and patiently explained the situation. As the resident stormed off, he turned to me with a warm smile and... said, “Good morning! How are you?” I was blown away. That level of grace under pressure is rare.

Trey genuinely cares about this community. He’s always smiling, greeting residents by name, and making this place feel like home. Reece and Aprilynn are also amazing—friendly, responsive, and quick to help whenever I reach out. And let’s talk about the maintenance team: John and Dante are absolute rockstars. Work orders are completed fast, and John even takes the time to explain what he’s doing, whether it’s replacing a filter or fixing a garbage disposal. That level of service doesn’t go unnoticed.

The amenities are beautiful and always spotless, thanks to the hardworking maintenance and cleaning crew. You can tell that this team takes pride in what they do.

If I had to list one downside, it’s not the building—it’s a small handful of residents who seem determined to complain about every little thing in the WhatsApp group. They’re often negative, combative, and resistant to the positive changes happening at the property. It’s frustrating to see, especially when the onsite team is constantly going above and beyond.

In a world where it’s so easy to complain, I just want to say: this team deserves every ounce of recognition. Arlo Apartments is a great place to live because of the people who work so hard to make it that way. Read More

Pleased with quick response from maintenance on any work orders submitted. Same day response is really appreciated. Very friendly!

the apartment complex is safe, and i like the staff. however, i feel like the rent is too expensive to not cover utilities and trash.

Arlo is an excellent place to live. The complex is clean and has unique community spaces to work or relax. The gym is convenient and well equipped. The limited access to the buildings and garage makes me feel safe. There are regular monthly activities to keep residents engaged. The leasing office provides frequent updates on all matters. My floorplan is logical and my closets are huge. The location in Columbia City is excellent--a few minutes drive to freeways or downtown, walking distance to... the light rail, parks, Lake Washington, shopping, dining, and farmers market. Arlo is a great place to call home. Read More

I absolutely love living at Arlo Apartments! The staff here is amazing and truly go above and beyond to create a positive experience for residents.

The new community manager Trey is a breath of fresh air—he’s incredibly kind, approachable, and direct. It’s clear he genuinely cares about the building and its residents. I appreciate how he’s taking proactive steps to hold people accountable, especially those who’ve been causing issues like smoking and triggering fire alarms. His open-door policy... and ever-present smile make him such a great asset to the community.

The entire team has been working hard to create a welcoming and positive environment, which is such a refreshing change from the negativity of the past. I always enjoy stopping by the leasing office and being warmly greeted by Reece and Monique. They’re so quick to respond to emails and answer any questions we have.

Whenever we have questions about utilities, the team takes the time to sit with us and explain everything, ensuring we fully understand what’s going on.

On top of that, the community events like the Paint and Sip nights are such a fun touch! My family and I are already looking forward to the next one in January. It’s clear the staff is committed to making Arlo Apartments a great place to call home. Read More