Bad cover up of burn marks on plank vinyl flooring, about 15 nickel sized. I didn't notice in the natural lighting, but after I rented it and turned on the lights became noticeable.

I had a great experience when touring the community and during my move in. My apartment was clean and beautiful at move in. I had a few small repairs but the maintenance team came right away to take care of it like it never happened at all. Everyone I've encountered has been friendly and helpful. I'm glad I decided to live her and would recommend to my friends.

Moved into the West Bldg in 2021 and I still live here.

Overall, this place is a 4/5-star building, as it's a newer community. It's usually pretty clean (8.5/10). It's relatively quiet (I lived in NYC for six years, so this is a library compared to that). I read the other reviews, and while I agree with some things, I don't agree with everything. Here are a few things they could improve:

Staff: As far as the office staff goes, there's been turnover since I moved in. The initial people that... worked here were amazing. Super friendly, helpful, and always available. But the current staff, while they are nice, I find that they aren't always around to help. Seems like they leave the office without notice to the residents. They had an all staff meeting a month back and closed all day. No email went out about it. I only knew when I went to get my mail and saw signs on their door. Other times when they aren’t there, I assume they’re giving tours, but who knows.

Parking: It's $100/month to park in the garage. If you have an electric vehicle, spaces with charging stations are $150/month. If you have a second car, it's an additional $75/month. All of these prices may have increased since I moved in, but I still pay $100/m. Yes, it's pricey, but I like being in the garage. There is parking all around the building. The West building is adjacent to a bank, so there's plenty of parking. The bank has signs that you'll be towed if you park overnight. BUT...that's not true as there’s been a totaled (yes, completely totaled) car in the lot and it’s been there for two years! It’s quite weird. Anyway, I assume many residents with second cars park in the lot (or other spaces surrounding the building). Read More

Staff is unprofessional and not helpful. Even with an appointment they keep you waiting while they chat with each other and they ask you what you are there for after they make you wait for 20 mins past your appointment time.
Too much freeway noise, you can close your windows and it just becomes sealed and stuffy, almost suffocating after a while. Sadly my neighbors are moving out due to the same complaint.
You can call the front office multiple times for assistance but you get voicemails and no... one will call you back.
Parking is horrible.
Expensive for absolutely no reason. There are other apartments that are much better. Read More

I don't recommend living here to anyone for many reasons:

1. I paid 160/month parking lot garage with a door remote for security that has been not working and open to the public for a few months. Someone broke into my car and stole almost 1000$ worth of stuff. I talked To thrive Company about when they going to fix it and after months they fixed it recently.

2. An issue in the keys that cause an annoying overhead every time there is delivery (food, Amazon Fresh, guests). The front door never... open the elevator in the 7 months I lived there. Which means you have to come downstairs every time there is a delivery.
In other words some days you go downstairs 10 times.
When I asked Thrive company about when this going to be fixed they said we fixed it for a week then it break again. Note: this is happening to all residents of this building.

3. Thrive company representatives. The representative of the company cover each other and never report residents' claims. I don't think they care about what are residents face every day. I lived in many States but I never faced something like this. I actually moved out after 7 months only.


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