Lived there over 13 years and first 9 were great. Then management went down hill. They went through a period for 10 plus manager in a 6 month time. I will tell people NOT to live here.

????Apartment Renters Beware!!!!????

Do not sign a lease at The Valencia on 410!!! The management is the worst. They say they made all these work orders that they completed. Which is false!!! I have a move in video with the same repairs still needing to be done and where never being done. Here it is move out day and now they are stating that the lease is broken even after informing them each time they would ask. The apartment is live in ready and can be leased TODAY!!! But it’s a broken lease.... Really how convenient.

??Stay far far away!!!?? Read More

Management is constantly changing, you have to put all requests for all fixes in MULTIPLE times. They constantly give excuses why maintenance couldn't make it out to fix the problems. None of the appliances are new, the kitchen counters are falling apart and the cupboards don't close properly. We still have at least 11 complaints that desperately need fixed and have lived here since July. my boyfriend is a med student and it is difficult to find time to move but as soon as he has a holiday... break we are moving. PS There are always roaches even with pest control coming out to spray once a month (I have an obsessive need to keep everything bleached and organized military style due to my parents being ex-military) so having a clean apartment isn't part of the roach problem. Also prepare for cops to be in the parking lot roughly once a week due to domestic issues. The pool and workout room are constantly locked and the mail area doesn't lock at all. Wouldn't recommend. Read More

Horrible experience ever for the whole 13 months I lived there (Sept 2017- Oct 2018)! Went a whole month without A/C and reached at least 96 degrees F everyday while having to have sleepovers at other places even though I paid rent! Maintenance and management kept changing and kept “promising” different things. Last thing they promised was that they weren’t going to charge the last 2 weeks a stayed there because of the ALL the inconveniences (cockroaches, water shutting off, refrigerator broke,... etc.), almost a year later I get a call from a collections about an amount left when I NEVER received an email or mail of a balance! HORRIBLE first experience of moving to an apartment complex!! Don’t believe the “promises” they make!! Once you sign, they won’t remember what they “promised”!!! Read More

Please do yourself a favor and rent somewhere else! The pictures are NOT what the apartments look like!! Kitchen fixtures are disgusting, ac’s are ancient! Carpets are moldy and stink! And worst of all there is an INFESTATION of cockroaches on the property!!! We have had our apt fumigated THREE times and these things are EVERYWHERE!! We didn’t realize until we signed and the first NIGHT came!! These things are HUGE!!!
It would be a huge help if the managers would do something about it but GOOD... LUCK getting in contact with them!!! all they do is ask if you’ve placed a work order in their portal AS IF THEY CHECK THEM??? I have had MOLDY water in my dishwasher for MONTHS and they REFUSE to send anybody!! One week I spent FIVE days without running water in my KITCHEN!!!
They either DO NOT CARE or simply do not have the brain power to operate apartments!!
PLEASE BEWARE!!
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