Poor communication from staff. They don't follow up on issues, and you may have to chase them down in order to have action taken. Apathetic attitude. Or worse, you just get simply ignored. The property itself is nice, the apartments are pretty, and the amenities are good, but for the amount of money it costs to stay here, wouldn't you want better treatment and professionalism?

After living in my own home for 30 years, I was eager to relinquish some of the headaches of home ownership (yard, maintenance, property taxes, security, etc.), but I was concerned that I might be bothered by noise, too cramped for space, and hostage to all the unknowns of life in an apartment complex. However, after experiencing all The Alcove has to offer, I am completely and totally thrilled with my decision to move here.
I had spent the previous 3-4 years looking at different communities,... and I liked that The Alcove is comparatively small. It is gated, very quiet, pet-friendly, there are optional garages and storerooms, and the grounds and breezeways are immaculately maintained.
Patty, the Community Director, and Daniel, the Maintenance Director, are top-notch in their fields and a pleasure to work with. They are very responsive, and there's never a doubt the residents here are their first priority.
I believe you will not find another community in San Antonio with a better overall rating from its residents than The Alcove at Alamo Heights. Whether you are moving from a house or an apartment, you will not be disappointed with your move here. If I had known how happy I would be here, I would have made my move long ago. Read More

I toured this property. The apartment is amazing. The finishes and layout is great. The Community Director Patty was great and very accommodating. She was very helpful and provided me with enough information to make me feel comfortable, even in the middle of this pandemic.

Great location and finishes at a fair price. Staff are easy to work with.

I've been here almost a month so far and it's been a great experience. Gena made the move in process smooth and the maintenance team has been super responsive with any issues I had. The location is great, close to work and shopping. I'm very happy I selected this property to call home. :-)