I had a great experience here. I lived here for a year and would have renewed my lease if I wasn't purchasing a house. I rented the West Haven and the apartment was spacious and appliances were new and well kept. The staff was friendly, professional, and responsive whenever I needed things and the property was well kept. I never had issues. I only had issues when it came to tenants not respecting rules of the building or property but never the property managers or the property staff... .









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The location is great! You’re by the bars, nightlife, and close to the main highways in Houston. Neiomi, Lupe, Oscar and everyone I’ve met on the staff have been amazing. They are very responsive and super fast when it comes to getting things done. The apartment is beautiful, the amenities are great and my dog is loving the dog park/parks around. Will definitely be referring my friends here.

Nothing changes, mannagement is useless. breakins all over, such a shame. could be a solid 8/10 but no one cares.

As a potential tenant, I strongly urge anyone considering this apartment complex to think twice. While the management may seem inviting and friendly at first, they are ultimately manipulative. I applied for a specific move-in date, but they changed it to an earlier one without warning, claiming it was company policy. They were very pushy about having me apply early, despite knowing my move date. I informed them several times about my timeline, but they insisted I apply, only to later say they... couldn’t hold the apartment for more than two weeks. When I couldn’t meet their demands, they kept my deposit.

When I spoke to the property manager, she was loud and rude. When I calmly asked her to stop yelling at me like I’m a child, she flat-out told me I wasn’t getting my money back and hung up on me. This kind of unprofessional and disrespectful behavior is unacceptable. If you value your time, money, and peace of mind, I highly recommend staying far away from this complex. Read More

I am writing to express my deep dissatisfaction with the ongoing issue of the air conditioning unit in my apartment, which has not been functioning for the past few weeks. Despite my attempts to reach out to the leasing office, the problem remains unresolved, leaving me in a highly uncomfortable living situation during these hot summer days.

I initially reported the malfunctioning AC to the leasing office on first week of Aug, and since then, I have made multiple follow-up calls in an attempt... to have the issue rectified. Regrettably, not only has the AC not been fixed, but the customer service experience has been equally disappointing. During my attempts to contact the leasing office, I have experienced abrupt hang-ups on my calls, leaving me feeling disregarded and frustrated.

I am at a point where i have to rent a hotel to stay for the night because my family started getting migraines. Read More