I lived at this complex for three years. During my first two years in a one-bedroom apartment, I had very few issues and was generally satisfied. Unfortunately, after upgrading to a two-bedroom, two-bathroom unit, my experience deteriorated significantly.

From the day I moved in, there were obvious problems with the apartment. The cabinet paint was still wet, causing my dishes to stick to the surfaces. The stand-up shower was severely cracked, as though it had been damaged before move-in.... Although management eventually replaced it, the installation was done improperly, leaving an excessive amount of caulking around the drain due to poor measurements.

I was assured by the property manager, Dave, that the air ducts were cleaned between tenants. This proved to be inaccurate. Even after a duct cleaning was performed, there was still little to no airflow in the master bedroom, making it uncomfortable to sleep there. To make matters worse, I was not informed that I would need to leave the apartment during the cleaning process and ended up sitting in my car with my two dogs for five hours. The airflow issue was never resolved.

There were metal rods protruding from the ground that took approximately nine months to be removed despite repeated reports. Exposed wires throughout the property were another ongoing issue. I reported them multiple times, yet management's solution was simply to cut them back rather than properly address the problem. After every rainstorm, more wires would become exposed again. It took roughly nine months before the issue was finally corrected.

The dog park is frequently littered with dog waste, making it unpleasant and unsanitary to use. Additionally, there is an area behind Building 2420 where I regularly walk my dogs. When the ground is wet, the area near the fence becomes extremely slippery and hazardous. I have slipped multiple times and am concerned that the erosion from the nearby creek continues to worsen, creating a serious safety risk.

Perhaps the most frustrating experience involved my mail. An assistant manager, Lizette, apparently informed the mail carrier that I no longer lived at the property because my mailbox contained junk mail. As a result, an important package from my uncle containing a personal art project intended for my grandmother was marked as undeliverable and lost. This was incredibly upsetting, and I never received an apology or any accountability from management.
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Excellent complex, clean and quiet. Lots of trees throughout the property.. Office staff very nice and friendly. Steven is the first face to greet you..smiling.. very helpful.. and patient. Any maintenance request are resolved in a timely fashion.

Oh,, Starbucks coffee, tea and hot chocolate available during office hours!

I love being at a place I can come home to and actually hear myself think. Don't get me wrong, Downtown Dallas and Fort Worth are insanely fun, but I like to leave it at that. I couldn't imagine being in the hustle and bustle 24/7. Sometimes we all just need a quiet place to relax and unwind from a long day. The grounds are meticulously maintained and I have easy access to anywhere and everywhere I want to go simply by jumping on any one of the 4 major highways I'm near. This park setting is... definitely a place that actually gives you the feeling of home(: Read More

I have lived in my current complex for over 3 years now. Previously I was moving from apartment to apartment every year as my lease ran out. When I got to Harwood Hills, I knew this was a perfect place to stay. It is so peaceful and quiet. I have lived on different sides of the complex, downsizing my apartment and both sides have been very pleasant. The staff is extremely friendly taking the time to actually know their tenants and not treat them as an apartment number. I would highly recommend... Harwood Hills to anyone looking to move to the Bedford area. Read More

When I first toured this property three years ago it was the staff that impressed me the most. This was not typical of apartments that seem to have new management every 6 months. Both the manager and assistant manager had been here over 15 years. They are always friendly and helpful.
The apartment itself is large and I love the open patio that leads out to a large grassy area. It makes it feel more like a home with a yard.