I just moved in a month ago and everyone is so friendly from the office they made everything so easy and they helped me stay in my budget.

They’re riddled with brown roaches
The buildings are old and unsafe
Crime all the time in the complex
Bed bugs infestation
Very nasty environment
And when you try to leave they trap you in paying the whole lease anyway; no way out of it . They’re pretty gross from the way they operate to the way the apartment conditions are
Very musty inside(probably mold)
Makes sense with all the critters running around

I was renting at this complex for several years. It is owned by Price Realty(they are terrible)
I'll try to be as objective as possible but there were so many annoying things I had to leave a review.

First off, you get what you pay for. Rent (at the time) was relatively priced well. The rent was raised every time I had to resign the lease.


Pro's
1. They keep the pool clean and working
2. Maintenance shows up to fix issues promptly. (If they deem it worth their time)
3. Break-ins are very rare... but still happen here. (Car)
4. Heating works great in the winter
5. The leasing staff are very nice and helpful but limited on what can be done because Price Realty sucks.

Con's
1. Gated complex (the gate is always broken because they have no way to stop people from literally driving into it and breaking it) So it's always left open. It's likely left open because nobody remembers their code to get in.
2. There is building favoritism, it's very obvious if you walk around. (The building closest to the leasing office)
3. Dog waste EVERYWHERE! This happened after they removed several pet waste bins, and the waste bins became full very quickly. Lots of pet owners here who don't pick up after their dogs.
4. When you put in a maintenance request, they will just walk into your house, they don't knock even when you say you need them to call ahead. They never call or email to let you know of times and dates.
5. Onsite washers and dryers, half are always broken so have fun walking around this complex looking for one that isn't in use and working.
6. Walls are pretty thin, you can hear mild conversations on TV at low volumes.
7. Roaches will be here ready to greet you. Even if you are a clean freak, when someone moves out who was gross they are coming no matter what.
8. Small onsite gym where half the equipment is broken or busted.
9. RATS! This place has rats!
10. Don't take the carpeted apartments, they will take your deposit no matter what condition it is in because the carpet hasn't been replaced in years.
11. Broken water sprinklers
12. Dumpsters are always overflowing (say high to the raccoons you will meet!)
13. People driving at 25 mph through the parking lot causing many wrecks. (I witnessed at least 8 while being there)
14. The A/C over-freezing and leaking constantly.
15. Package theft, buy yourself a door cam.
16. Disorganized office staff, information is not updated or stored correctly, make sure you keep detailed records yourself! Read More

Just know that my car was broken into. March 1st, 2023, reported it to property management, to find out that they do not have renters' insurance.
Roach infestation.
Live Mold
Broken gate (going on year 2)
Great Location.
Property Management? Yeah, forget about it.
Mailboxes broken into, took 1.5 years to fix.
Gym treadmill has a cracked screen, going on month 3.
This is just from what I remember off of the top of my head.

To Whom It May Concern,
My name is Miriam G. and I am originally from San Antonio, in August, following the death of my husband, I moved to Austin for a short time I was staying with my son for a couple of weeks before moving into my apartment here at Acacia Cliffs. During the application process and through my first couple of months here, Emile has been very kind and very accommodating. I often visit the office and have found that everyone is very nice! Also, when I sit outside of my apartment... the residents I meet are very friendly I am very happy that I have chosen to live in such amazing community.

Sincerely,
Miriam Read More