This was my boyfriend’s and my first apartment, since we were on a budget, we decided to give Hillcrest Village a chance. Unfortunately, the apartment we toured looked nothing like the unit we were given.

The day we picked up our keys, we walked into an apartment with German roaches in multiple areas. It was obvious the building had an infestation, and we dealt with roaches throughout our entire lease.

To make matters worse, our A/C stopped working our very first night, even though our... electricity was on. That wasn’t a one-time issue either—we had multiple A/C problems during our time living there.

Halfway through our lease, I noticed on my Ring camera that maintenance was wearing hazmat suits while clearing out the apartment directly across from ours. A few weeks later, we found bed bugs in our apartment. When I contacted the office, I then learned my neighbor had a bed bug infestation, yet none of the surrounding apartments in the building had been inspected before it spread! Talk about no caring about your residents because you want to keep their money. The only positive thing I can say is that management was always really nice and they did allow us to break our lease because of the situation.

But beyond the infestations, the property itself is just old and poorly maintained. It feels like everything is just painted over instead of actually repaired or updated. The stairs to our apartment were loose and wobbly every time we used them, which never felt safe. We lived on the second floor and our patio floor had gaps so big between the wood pieces that one time my phone fell to my downstairs neighbors patio. I constantly had plumbing issues with our toilet not flushing right as well.

If you’re looking for a clean, well-maintained place to live, I would strongly recommend looking elsewhere. Between the roaches, A/C issues, bed bugs, and overall poor maintenance, this was easily the worst first apartment experience I’ve ever had. These buildings need major renovations—or to be rebuilt entirely—because it’s hard to see where the rent money is even going. So please save yourself, time, and money and do NOT rent here. Read More

I moved here excited being independent on my own UNTIL I actually moved in. FIRST OFF the leasing office lied saying they keep these units top tier and they stay on top of things . THATS A LIE !! Since Ive been here I’ve had an experience with bed bugs , CONSTANT roaches of all sizes, gnats GALORE non stop, baby lizards that get in your house , WASPS nest outside the doors bad , you can hear rats/mice in your kitchen cabinets & walls at night & even found my trash bag with holes bitten at the... bottom . My bread ON TOP THE FRIDGE ate through . It’s like freaking animal planet in here . Which is crazy for me since I keep a clean house hold . Plus I’m ocd I have to live clean and this place just has too many issues. Called the leasing office to report it and asked for extermination which does help since the maintenance only sprays spots of the kitchen then leave . The extermination doesn’t even kill the bugs . I was told I have to get rid of the gnats and rats myself . The kitchen needs to be remodeled , the bathroom needs to be remodeled , the front door needs to be replaced and UPDATED . THEN they have the audacity to increase rent . This place is HORRIBLE and DISGUSTING to live in .Can’t wait for my lease to be up and I can move somewhere CLEANER and BETTER QUALITY !! Read More

This apartment is affordable! I feel safe and I have no major complaints. I have a 1 bedroom and I've been here over a year. Anytime I've had issues maintenance has solved or quickly. I love the office staff really friendly!

I've lived here for about 4 years and still have problems in my apartment since day 1. Where I do I start... All of my kitchen drawers fall off the tracks and throws everything in the cabinet or floor. My dishwasher is not connected to the counter so it falls out of the wall from time to time, pouring water all over my floors. My a/c doesn't work, it is always on and my light bill ranges from $100-$200. Good luck trying to get maintenance to fix anything, once they get up there they tell you... everything is fine and leave without fixing anything. My sinks have all been painted, and the paint keeps chipping away and leaves a mess. They repainted the outside of my balcony only on one side. Its always a battle to do laundry, there are maybe 3 working washers and dryers among the entire apartment complex.

Although the residents are friendly, this place is a horrible place to live and I am currently looking for a new apartment ASAP Read More

It's a great place to live for the most part. Managers and maintenance are extremely friendly. If there's something broken, maintenance fixes immediately. Never had a problem with getting what needed or fixing a problem. However, there's constant construction are the weirdest things with no notice. For instance, they pulled up a sidewalk that was perfectly fine. The construction led to the parking lot where it left dirt and little damage on cars near. There was no notice so no one knew to move.... Trying to upgrade to a bigger apartment has been a joke as well! Was told we would have the place then told four different times each time being later than the last. They do not take into consideration what you need/want they take their sweet time and pick and chose who gets what place. Being a young adult, they usually overlooked me and didn't listen. Had to bring in older people to help get point across.

It's great for the most part. But hope you get the place you want or you'll be battling chaos. Read More