Do not seek this place unless the location is your only requirement. The management of this apartment is so bad, and you will find there is no way to find someone in charge to solve your concern or problem. The experience is bad for how bad the trash room is and how long it would take to fix some problems in your room. The move-out is extremely terrible and you will be charged for no reason. The charge is never discussed with you and it's hard to communicate with them on time.
In summary, just... don't pick this place unless the location is the only thing you care. Considering the high price of this apartment, I would definitely give it a 1 star. Read More

Tho only good thing about this place is it’s location
The management is horrible
Two months after I moved in they started construction work on the parking garage and the buildings walls, the noise was so loud I couldn’t here people in my living room, I have a little baby who couldn’t sleep and continued to be fussy, there is also no privacy, one day there were construction workers outside my window with no previous emails from management telling us this could happen, I was pumping milk for my... baby when it happened
I called multiple times to complains and was only answered once, they never returned the voicemails I left and my request of being relocated to another apartment was denied, more than half the apartments on my floor were vacant so this could’ve been an easy solution Read More

I am a master's student in Upenn. The left bank is very near to Upenn and it's very convenient for me to go to school. The amenities are perfect. The most part I like is it is very quiet and I could focus on my study. It is very safe and not so far from downtown. Love it!

The entryway and halls look pretty nice and fancy, but wherever your expensive U City rent is going, it isn't going into maintenance. There are four elevators that serve the entire building, and yet the building has had 8 unplanned outages in the 6 months that I've been a tenant. The heavily advertised rooftop patio was inaccessible for much of the summer as the result of some of those outages.

I was also sold my apartment on the promise of a city view, but the two-pane windows are so... compromised by moisture that there is mildew growing between the panes. I've been told that these issues will be resolved sometime in the next year. In the meantime, I'm still paying the high rent.

Other minor issues are annoying as well: such as maintenance taking 3 months to address my move-in maintenance checklist, maintenance scratching up the floor when repairing the washer, and sliding closet doors that pop right off of their cheap tracks.

Given the high cost of rent to live here, I expected better service. Read More

I have been living here for 3 months only and I needed to submit requests to fix the refrigerator, the washer snd the disposal ! No one checked the apartment before my moving in date . I can not sleep at night due to the permitted noise coming from the on site restaurant ( DJ music every Tuesday and Thursday). And this is a lie ( with complimentary package collection with optional in-home delivery) you will be asked to pay 50 dollars / year for packages and no one will help you to take your... package home. Read More