Hi Christi,

We are grateful for your positive feedback on our beautiful apartment homes and Davina's excellent service.
We hope to welcome you as our newest residents soon, and if we can do anything to help achieve that please don't hesitate to... reach out.

- The Sunbury Ridge by Cortland team Read More

Hello,

Thank you for sharing your perspective. We understand how frustrating it can feel when things don’t go as expected, and we want to make sure the information about how our community operates is clear.

All fees are fully disclosed before... move-in and itemized on each monthly statement to ensure transparency for every resident. Mailbox keys are handled entirely by the United States Postal Service. They create, issue, and replace all keys, and the community does not have access to make or manage them.

For rent payments, residents who are late are required to pay in person. Our office is open four days a week, and when those hours don’t align with someone’s schedule, we also offer additional drop-off options to make the process easier.

We care deeply about the people who live here, and we’re always open to conversations that help improve someone’s experience. Our team available to speak directly with anyone who would like to talk through their concerns, so please feel welcome to reach out to us at sunburyridge@cortland.com if there is anything we can do for you.

-The Sunbury Ridge by Cortland team Read More