I had a good experience at Newcastle Townhomes. The community was clean, quiet, and well maintained. The staff was helpful and responsive, and I liked the location. I would recommend it to others.

The area is not good. Not enough parking space so there’s always someone blocking you for hours after hours.

Stay away from this place there apartments are trash everything keeps breaking the AC keeps breaking down and now The furnace is leaking water which is causing the carpet to get mold on it and no one has yet to come out (July 6 2020 ) and don’t let it rain a lot the parking lot will flood I lost my car to the flood here which was a new car ?? and there’s kids constantly running/ riding in the street playing and throwing stuff and you will get blocked in by your neighbors and can’t get out

Office personnel are rude and quite mean. Every time I talk to the office manager she gets an attitude. The owner, who I've spoken to once is really nice. Mice were an issue for a while but mysteriously disappeared when we got a cat. I feel for anyone that doesn't have one in these buildings. No insulation, single pane crappy windows, no padding under the carpet (which wore down flat with in a year) in an upstairs apartment. Patch jobs on anything that goes wrong is an overstatement, patches at... least work for a little while. everything is outdated to the extreme and dangerously so pertaining to the water heater and ac/heater unit in the utility closet. These are extremely over priced for the crap you get. The only reason we moved in is because it was one of the cheapest in the Westerville school district BUT they dump all the "poor kids" in a school all the way on the other side of town where it's known for terrible staff that will look down on the "poor parents" and bullying that no one puts a stop to. So don't let the school district choice fool you. This place is all around crap. Read More

Not only is the place infested with rats and bugs but also the management sucks. They argue with you constantly they refuse to fix things that are broke in the apartment and then when you leave they add all these extra charges so not only do you not get your deposit back but you end up owing them. The neighborhood is horrible and there is trash everywhere and kids constantly play in the driveway. I almost hit one of them with my car as I was driving. The apartments are super dirty and no matter... how much you clean you will always get a rat and the management does nothing about it. You complain about it and all they do it set up mouse traps that you can do yourself. There is no exterminator. And the shower water pressure sucks you only get a sprinkle of water and the hot water only last for 3 mins. I would never recommend anyone living there. Please don’t even bother checking the place out. It is a waste of time. Read More