Hello! We appreciate your feedback and for recognizing the upcoming renovations — we're excited about the improvements and are committed to keeping the property competitive and comfortable. We also appreciate your concerns regarding the enforcement... of community rules. You're absolutely right that consistency is important to maintain a safe and enjoyable environment for everyone. Please know that we take this seriously and are continuously reviewing our procedures to ensure all guidelines are properly upheld. If you have specific concerns you'd like to share, feel free to reach out to us — we’re here to help.

Sincerely,
The Gramercy Team Read More

Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to... help!

Sincerely,
The Gramercy Team Read More

Hello, Thank you for your feedback. We understand how frustrating the elevator issues and the lobby leak have been, and we truly appreciate your patience. Over the past two years, we’ve made significant repairs and upgrades to our elevator systems,... and we continue to work diligently to ensure they are safe and reliable for all residents.

Regarding the leak in the lobby, this is connected to our current awning replacement project. Unfortunately, recent rain has exacerbated the issue, but we’re actively addressing it. We anticipate completing the project by 6/30, which should prevent future water intrusion and help eliminate the unpleasant odor.

We’re committed to maintaining and improving our community, and your feedback helps us do that. Thank you again for bringing these concerns to our attention. If you have any further questions, please give us a call. We're always happy to help! Read More