Lived here for over 2 years with previous owners. No problems, excellent maintenance practices, and they kept the inside, and outside looking very good! Then in April 2021 or so new owners took over, Quad P LLC.
New ownership instituted online maintenance submissions, as well as messaging and rental payments. Have submitted 2 maintenance requests, one for clogged bathroom sink, the other for tiles falling off of my shower walls. Response to my first request required a 2 week wait, then a... message to management before my clogged sink was fixed. 2nd request had initial response the next business day when a repairman took a look at my shower walls and indicated he would need to do a nearly complete renovation of the walls, which he expected to begin within a week or so. 4 weeks later, no contact from repair person or management, so when I ran into an owner in the hall I asked about the delay. He had no knowledge of why, but indicated he would have the repair person contact me soon. 10 days later, and no contact from anyone! When I messaged management concerning the delay and lack of them updating me, it was not well received. Today a very angry and upset manager confronted me and indicated I should leave as soon as possible.
The good news is that when faced with my annoyance after 5 weeks of not being able to shower ( I could bathe) management indicated I could leave my lease early with no penalty. So, will be leaving after the end of the month!
An aside, I think that was their plan all along. Next door apartment has sat empty for 4 months, and there are other in the buildings empty with only one even for rent. My recommendation: Do NOT rent from Quad P LLC!

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