I’ve had no heat for over a month. They refuse to fix my heat or let me out of my lease. They have also blocked me, so I can no longer make reports. This place is garbage

There is no maintenance on site, and can't get a hold of anyone in the office!!! Been without heat for two weeks now. Found out I'm not the only one that has this same issue with heat!!! Quick to move people in but never fix anything!!! This has always been a issue here!!! I don't like giving any stars for the ratings but it's making me do it!!!

Eagleview Property Management, which took over the complex in January of 2023, has been an absolutely abysmal addition to the complex. The office is completely inaccessible: it sometimes takes them over a week to answer emails regarding emergency maintenance requests, there is not an operable emergency maintenance line, the office hours are completely inconsistent and they are often not even in the office when they say they will be (or they lock it so that tenants can't come in and talk to them... when they are there), and their voicemail box for the regular office phone is completely full, and no one ever answers it.
Their maintenance is atrocious, as well. They do not come when they say they are going to and then blame tenants for not being home, sometimes taking weeks to make necessary repairs that are for the safety of the apartment and are required by city housing code to be taken care of rapidly, including things like inoperable kitchen sinks and broken windows, as well as doors that do not properly shut and are not properly weatherized. Tenants are not treated with respect or kindness, and are looked at as a burden by the office staff. Eagleview came in and raised rent by a minimum of $70 for some people, and almost $300 for other people, only to be worse than the previous management company, which honestly I didn't think was possible. The apartments are full of mold and are infested with roaches because of improper care and maintenance taken by the company. I do not recommend living here if you have any potential other options. The only saving grace of this apartment complex is the community. Read More