Hello, thank you for sharing your feedback with us. We understand you have concerns regarding your experience and appreciate the opportunity to provide clarity on these matters.

Regarding the noise concerns involving your neighbors, our team has... been actively addressing the situation by maintaining consistent contact with those residents and reiterating community expectations. We have issued multiple communications via phone and email to ensure the residents are fully aware of our policies regarding quiet hours and shared living courtesy. While we must respect the privacy of all parties involved, please be assured that the appropriate internal protocols are being followed to reach a resolution.

To address your additional comments, the pool is currently closed as we are not yet in season. We look forward to reopening this amenity for the community's enjoyment once the season officially commences! Our records indicate that the bowling alley and other community amenities are fully operational. While mechanical systems can occasionally experience intermittent issues, they are currently functioning as intended. If this has not been your experience as of late, please contact our leasing office directly or simply stop by. We always want to make sure our residents are enjoying fully-functional amenities.

Here at Legacy Heritage, our team strives to maintain a high standard for our shared spaces and regularly monitors the property to ensure all areas meet our quality requirements. If you have any further questions or concerns don’t hesitate to reach out to us. Thank you, Nathaniel. Read More