I lived here for several years and watched this property decline firsthand. What was once a decent place to live has deteriorated significantly in recent years.

The grounds are regularly littered with dog waste and trash. Car break-ins and theft are a recurring issue. But the biggest problem is management. Recent property managers have been rude, non-responsive, and dismissive — with a particular pattern of poor treatment toward long-term tenants. When problems arise, there are no clear... policies or solutions offered — just attitude and deflection.

This pattern is documented at the corporate level.
The one bright spot is maintenance — the maintenance staff are responsive and do good work.

There are better options at this price point in the area. If you’re considering this complex, please do your research and explore your alternatives first. Read More

I’ve lived here for several years and used to enjoy the community, but things have drastically changed. Recently, new neighbors moved in upstairs with a large dog that frequently runs, barks at all hours, and causes loud banging sounds—sometimes as early as 4:45 AM. Despite wearing earplugs, the noise is so disruptive that I’ve been woken up multiple times a week, and my sleep and health have suffered significantly.

I reported the noise to the leasing office multiple times and followed all... suggested steps, including keeping a detailed log and contacting patrol services. Unfortunately, management has done very little beyond “reminding” the residents, and the issue persists. I feel like my quality of life has been completely disregarded.

It’s deeply disappointing that a place I once called home has become unlivable due to poor accountability and lack of enforcement of basic noise and pet behavior rules. If you're looking for a quiet, respectful living environment, I’d strongly suggest looking elsewhere.

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We’re living in MAA Ballantyne 3 months and I like everything and everyone. Our apartment very cozy, with great view, super culm. People, who work there very helpful and nice. I can recommend everyone live here.

This place is not fit for family with young kids as you cannot take them in to the play area as there will always be some big boys playing soccer and its not safe. The management is not helpful and does not understand the risk or safety of young kids.

I live on top floor and people are squatting in attic above me and management will not do anything about it - the squatters come in after midnight and keep me up all night and get especially loud when i unplug wifi -
Maintenance gets vindictive when you don’t give them glowing reviews so they can get their month end $250 bonus
Have never seen an apartment complex as brazenly dishonest and hateful as this one - they send blanket emails about wearing covid masks yet i never see anyone in the... complex with a covid mask on
If you move in, don’t do a review too early - don’t do a review until you have lived here 3 months Read More