If you are looking for somewhere reliable, safe, with excellent maintenance staff this is the place to be. I've been here for 10 years and the past 3 years have been amazing with the new staff in place! Upgrades have been made and the property esthetics are much better!

I’m a new resident here and it’s been pretty well. Everything from start to finish was very great. They even got me a townhome of my preference when asked. Liz and Cj will take care of you no problems very well mannered and communication was outstanding. I appreciate the both of them

This apartment complex is terrible. The w/d hookups are ONLY in the three bedroom. They don’t tell you that. There is a pest problem. The parking lot is terrible and there isn’t good parking. Dim lighting at night. Management is terrible and doesn’t know how to talk to people. Flooring and appliances are very outdated. Management changes often and each worse than the last.

do not recommend San Rafael Apartments to the any one. I have had numerous issues since living in the complex such as pest issues from neighbors/the property, numerous leaks every time it rains and the maintenance office can’t locate it, my air stopped in the summer time and the maintenance crew couldn’t fix it.. they had to request a 3rd party to resolve the issues leaving me without air for days, they have nails Sticking out the barriers on the ground which damaged my bumper but YET they... claim no liability. The worker in the Office is insensitive and does not resolve my issues. I stayed because it was affordable in a nice area but that has changed. They went up $110 extra on rent but did not make any updates to the one bedroom apartments. The kitchen and bathroom is very out of date and the material they used for the counter tops are very cheap/easy to stain. You don’t get assigned parking so if u work late that’s just that u have to walk long ways to your unit, the garbage outside is far away from some units causing long walks just to take out trash. In addition to taking long walks just to get to your mailbox bc it’s not close to all the units. The place hasn’t been %100 bad but the bad does outweigh the good. St Ann drives through the apartment complex hassling cars and leaving notes on them. It’s very stressful and inconvenient I can not wait until my lease is up i will never return. Read More

I lived here until I needed to move closer to work. I ended up going to Village Square (their sister property), but I enjoyed my stay here. I always felt like the maintenance staff actually cared, and I defanately trusted them. Also, I really liked my leasing manager - Tynesha. These are older apartments, which isn't my favorite, but they are pretty well maintained. The pricing is extremely affordable, always a plus. They have a pool too, but my only complaint is it can get a lil wild during the... summer. Overall was pretty happy here! Read More