This is not bad if you want some amenities but don't want to pay a lot. Hallways are dark and some wooden doors look cracked or broken from wear and tear. The apartment itself looks updated and renovated. Leasing office is transparent and pleasant to work with. We leased an apartment with Josh and he was knowledgeable and kind. I heard he is not there anymore and got promoted. There are individual garage stalls however they are big enough to fit two cars. They lease one spot to you while the... other belongs to someone else. It is different but I don't mind it. Heat and gas is included in rent. I'm very satisfied! Read More

Thank you Amy, Rose and Parker for your help when I needed it.

I've lived at Sumter Green since 2008 (I wrote this in March of 2022-Updates in 2023 & 2026 at the end) when it was Crystal Village & owned by a different property management company than Kleinman Realty. The pool is nice.

A lot of water stoppages for repairs/maintenance. Sometimes noise from a neighbor, a couple stolen packages. These issues were addressed promptly by the Property Manager.

I liked my first apartment a LOT. However, since Kleinman Realty took it over I have had issues. My... issues are NOT with the staff of Sumter Green. It’s with the ownership company. With all the remodeling they are doing and adding small amenities, they jacked up the rent to a rate I find too expensive

Furthermore, with these remodels they are doing, I specifically was given a terrible choice. Either I could move into another apartment in the complex, find a new apartment somewhere else, or move out for 30 days while they remodeled the apartment I was living in and put all my stuff in storage giant containers and then move back in. I chose to move to a new 2 bedroom. The process was high pressure. I was given very little time to move. I live alone and am single, & work three part-time jobs, so I didn't have any help moving. It was exhausting and until I made "noise" about the process I was given even less time to do it all in than I needed.

After the move, I discovered that this "new" apartment with "new" kitchen equipment was not ready to be moved into. There were issues with the light switches in the hallway not working, there was only one switch in the bathroom that turned on both the light and fan, and the brand new oven was not working properly. My refrigerator/freezer, a brand new appliance that has only been used for about 4 months, was replaced because it blew a fuse. I had to throw everything in my freezer out.

This complex is right next to train tracks and the noise from trains in my apartment is so bad it wakes me up and the vibrations shake my walls.

I worked for the U.S. Census in 2020 and was assigned this complex. Management in the complex itself was helpful, but when I drove to the Kleinman offices to do official Census work, twice, I was treated extremely rudely by the staff

2023: I was apologized to by Kleinman for how I was treated during the Census. They towed a friends car at 3AM

2026: In 2024 my car was broken into. A guy in my building in the floor below me fired shots from his handgun into the floors above me & was kicked out. Read More

The oven wasn't heating, I sent a request at 12mn, maintainance guy came super fast by 9. Got it fixed right away. I also had an additional issue with the hallway light switch that I wasn't aware about, which got fixed right away. I felt the response was super fast, efficient and professional.

I've really enjoyed this place, it's a decent price for a decent place. Sometimes there are issues like loud neighbors or matainence issues which are annoying but nothing out of what id expect from living around so many people and for the price we pay.

My one issue is that snow and ice removal is very hit or miss. I often had a hard time getting in and out of the parking lots because there are piles of snow and ice blocking them even after removal. It also isn't uncommon to get plowed in and... then getting notice after being plowed in to move your cars.

The management staff is very friendly and helpful, even when you aren't someone who's needing their assistance often.

All places have their issues but given the price point for this complex being so fair, I cannot complain, especially with the responsive of management and matainence! Read More