Denise and sonali are always friendly and helpful and address our concerns.

I toured the property with Denise, who was kind and helpful throughout the process. Unfortunately, the experience took a disappointing turn when we viewed the units. They were marked as “ready to lease,” but were clearly unfinished and not in acceptable condition. It was not only disappointing but also embarrassing to see units presented this way. The property manager clearly doesn’t see what conditions are being presented to the public by stating that unit is available and ready to lease is an... embarrassment to this company. Read More

Royal Crest Estates is not a good place to live. The properly is not well maintained the customer service (outside of Denise) is horrible. It is a classic bait and switch. They tell you that you can't see your rental apartment because it is not available, so they provide a tour of a show apartment. However the show apartment and the apartment you get when you sign your lease are not the same quality.

The area is quiet, and you don't have a lot of issues in the area which is the plus. The... apartments are big, and the layout is pretty decent I will give them that but the lack of care over the many decades is evident. They barely cleaned my building, like once a month with carpet. Which means at varying points it would smell. Save yourself the headache and go elsewhere or I hope you one that has a good experience because many of us have not. Read More

On boarding process was difficult, didn't walk me through next steps
Apartment was not ready when promised
71 paged lease
Filed for eviction after 1 day late rent
Hallway is cleaned monthly at best
1 washer has a puddle of water

The apartment they showed us was different than what we moved into. There were loose screws all over the rug and stuff left in the cabinets. The streetlights all fell over after one storm and they stayed that way with broken glass and exposed wires for months. They hit you with tons and tons of hidden fees including a $45 charge a month for a "view of the woods" (ok? It's not even pretty or cared for), paying off the crummy shag carpet bill, and an upcharge for being on the higher floors as if... that's an upgrade (not like there's elevators) so the advertised prices are way off base for what you're getting. The office and clubhouse are nice but the grounds are poorly maintained, apartments old and wearing down with visible settling cracks in the ceiling and foundation, laundry overpriced and barely works. Your lease might have different dates written on it from all the other paperwork they give you so pay close attention so you don't get screwed. Read More