Thank you for sharing your feedback. We understand that noise, disturbances, and trash can impact the overall living experience, and we appreciate you bringing these concerns to our attention.
We do want to ask, however, whether you have personally... reported these concerns to our management team when they occur. We have a noise ordinance in place and are able to address concerns more effectively when residents or guests speak up and provide details about what they are experiencing.
Simply documenting an issue without reporting it does not give our team the opportunity to help. Apartment living can come with unexpected variables, but maintaining a comfortable community requires communication and cooperation from both residents and management.
If you experience excessive noise, disturbances, or other concerns, please reach out to our office so we can properly document and address them. We are always happy to help when we know there is an issue.
Dontré Thompson | Community Manager Read More

Thank you for your feedback! We’re glad you enjoyed the attractive setting, updated color scheme, and recently cleaned carpets. We also appreciate your suggestion regarding the microwave and will certainly keep it in mind. We’re happy to hear you... found the first-floor access convenient! Read More

Thank you for your kind review! We're thrilled to hear that Allan and Brandon provided courteous and responsive service during your move-in and with your maintenance requests. Our team works hard to create a positive experience for our residents, and... it's wonderful to know that their efforts made a difference. We're grateful you chose Somerset as your home and look forward to continuing to provide you with excellent service. Welcome to the community! Read More

Abby and Kimberly,
Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with your move-in delay and the maintenance concerns you've encountered since becoming a resident.
We understand how disruptive it can... be to reschedule movers, utilities, internet service, and other arrangements, and we regret the inconvenience this caused. Our goal is always to deliver a home that is ready for move-in, and we recognize that we fell short of your expectations.
We are also concerned to hear that work orders were closed before the requested repairs were completed. We take these matters seriously and would like the opportunity to review your service requests to ensure all outstanding items are addressed properly.
While we have had the opportunity to speak with you previously, we were not aware that these concerns remained unresolved. We encourage you to contact the management office directly so we can review each issue with you and work toward a resolution.
We appreciate your residency and the feedback you have provided, as it helps us improve the experience for all residents.

Dontré Thompson | Community Manager Read More

Thank you for your feedback. We’re glad to hear the A/C issue was resolved and that the pest situation is improving.
Please keep in mind that pest control service is available upon resident request. We only enter homes when a service request is... submitted or in the case of an emergency. If you would like additional treatment, please contact the leasing office or submit a work order and we will be happy to assist.
Dontré Thompson | Community Manager Read More