Thank you so much for your wonderful review and for being a valued resident since 2017! That kind of loyalty truly means the world to us.
We’re so glad to hear that you’ve had positive experiences with our management and maintenance teams. Providing... professional, responsive, and accessible service is always our goal, so it’s great to know that our team has consistently delivered for you.
One of the best parts of living at Town House Atlanta is definitely the unbeatable location. With quick access to sports arenas, top restaurants, and being within walking distance to the iconic Fox Theatre, it’s hard to beat!
We truly appreciate you choosing to call our community home and look forward to continuing to serve you for many more years to come. Read More

Thank you for sharing your experience and for being a long-term resident of Town House Atlanta. Your feedback is important to us, and I’m truly sorry to hear that your recent maintenance experiences have not met the standard you’ve come to expect... .
While I’m glad the office team has remained pleasant and helpful, it’s concerning to hear that service requests have taken longer than they should and that you’ve felt the need to submit multiple tickets to have issues addressed. That is not the level of efficiency or follow-through we strive for. More importantly, I’m disappointed to hear that any interaction left you feeling like your request was an inconvenience. Every concern matters, and you should always feel respected and supported in your home.
We have experienced some operational challenges that may have impacted response times, but that should never affect professionalism or communication. Your comments about the noticeable shift in service are being taken seriously, and I will be addressing this directly with the maintenance team to ensure we return to the level of responsiveness and customer care you previously experienced.
I would truly appreciate the opportunity to connect with you personally to better understand specific instances and work toward making this right. Thank you again for your honesty and for allowing us the opportunity to improve. Read More

Thank you so much for the amazing feedback!
We’re thrilled to hear that you’ve had such a positive experience with both our maintenance and property management teams at Town House Atlanta. Being helpful, welcoming, and maintaining top-tier... communication is exactly what we strive for every day, so your words truly mean a lot.
We’re also glad you’re enjoying the resident events! Creating fun opportunities to connect and build community is one of our favorite things to do.
Thank you for being a valued part of our community — we appreciate you! Read More

Thank you for taking the time to share your concerns. We understand the frustration and would like to provide some clarity.
The trash compactor was temporarily out of service; however, during that time an alternate drop-off option was provided, and... trash pickups have continued twice weekly. As of 12/30/2025, the trash compactor has been fully repaired and is operational.

Regarding pet waste, our porter conducts daily rounds to pick up dog feces throughout the community. That said, maintaining a clean environment is a shared responsibility, and we kindly ask all residents to do their part by picking up after their pets.

As for the tree you referenced, it is currently awaiting city approval for removal. Tree removal is a regulated process and must go through proper environmental and municipal approvals before any action can be taken. This is not as simple as immediate removal, but please be assured we are actively following the required steps.

We appreciate your patience and feedback, and we remain committed to supporting the community and addressing concerns as promptly and responsibly as possible. Read More