Hello! Thank you for sharing your experience at City Center on 7th. We appreciate the feedback you have provided. We first want to thank you for your three year customer loyalty. We apologize if at any time you felt our customer service did not meet... your expectations. Any concerns expressed or that may have been previously missed, we would certainly take the time to address. Our maintenance team works very hard to complete most service requests within 24 to 48 hours. If parts need to be ordered then a completed service will take longer. We have been reviewing our parking and making as many adjustments as we can to improve space availability for our residents. Emails are sent to remind all residents to take responsibility and pick up after themselves and help keep our community clean. At City Center on 7th we will make all efforts to resolve any situation where noise level is louder than acceptable apartment living standards. It is certainly understandable that above average noise can be disruptive, and our team always works with all neighbors involved to address these matters. Resolutions will be looked at and offered as necessary based on review of any reports of loud noise. Please submit a service request for pest treatments if you are experiencing a pest concern. We unfortunately cannot locate you in our records without a name. Please contact me atICanHelp@aircommunities.com or our Community Manager so we can assist further. We look forward to hearing from you! -Susan Read More

Hello, thank you for sharing your experience. We appreciate the feedback you have provided. We would like to address your experience here at City Center more directly. The housing market has seen dramatic increases in the last year and we feel our... rates are competitive and on par with similar communities within our area. Please feel free to reach out to me at ICanHelp@aircommunities.com so we can discuss further. -Susan Read More

Hello! thank you for sharing your experience at City Center on 7th. We appreciate the feedback you have provided. We are sorry you have experienced not feeling safe and had your vehicle involved in this incident. To address the smell of marijuana,... our staff cannot be everywhere at all hours and we rely on our residents to let us know a name or an apartment number of a resident smoking so we can address it and fine them. We do not have a security patrol but if a resident sees something suspicious as criminal activity please notify the police. We are a gated community. Our lease and insurance information covers that we are not responsible for damaged., lost or stolen items/property. We encourage all future residents to review their leasing documents prior to signing and recommend that our residents work with the police regarding any thefts that occur at our community and their insurance policies for damages that may have occurred. We would like to address your concerns with you directly. Please reach out to our Community Manager or ICanHelp@AirCommunities.com. Thank you. -Susan Read More

Hello Alex,
Thank you for your wonderful review of City Center on 7th apartments! We are very pleased to hear you find our customer service is excellent and you are comfortable with your apartment and it's location. We are reviewing parking... strategies to try and help our current parking situation. We appreciate you sharing your thoughts and feedback!-Susan Read More

Hello, thank you for sharing your experience at City Center on 7th. We appreciate the feedback you have provided. We are sorry to hear you are having such daily difficulties finding parking. I would suggest you see the community manager to find out... if there are options to address and to present your concern. You can also reach out to ICanHelp@aircommunities.com. Since the pandemic we have experienced more people are now working from home and not leaving daily freeing up spaces as often. I hope we can find a resolution for you. Thank you. -Susan Read More