I was apartment hunting in Jacksonville and honestly dreading the whole process. Then I met Emely and everything changed. She really knows her stuff! She didn’t just show me units, she actually listened to what I was looking for and found the perfect match.

What really impressed me was how she handled everything - super professional but also genuinely nice. Even after I moved in, she’s been amazing. Like, I had questions during the holidays (felt bad even asking) but she got back to me right... away with a smile. That’s rare these days!

The place itself is incredible. I mean, less than 7 minutes to the beach? And literally around the corner from Mayo Clinic which is perfect for my work. The amenities are top-notch and my apartment feels like something out of a design magazine.

But honestly, what makes this place special is the community vibe. Emely puts together these events that actually bring people together - not just random stuff thrown together. You can tell she really cares about making this more than just a place to live.
I’ve lived in a lot of apartments over the years and this is hands down the best experience I’ve had. If you’re looking in Jacksonville, do yourself a favor and call them.

Ask for Emely specifically - trust me on this one! She’s truly top-notch!!! Read More

Luxurious living with the best pool, scenic trail, and just minutes from Mayo Clinic and the beach!

My decision to move to The Residences at Enso was transformed from a routine apartment search into an extraordinary experience thanks to Emely. Words simply cannot capture the level of excellence Emely brings to her role as a leasing agent. She radiates warmth, professionalism, and an almost intuitive understanding of client needs that is truly rare in today's world. Emely doesn't just assist with paperwork—she guides you through a personalized journey to find your perfect home with patience,... expertise, and genuine enthusiasm that makes you feel like her only priority. Her encyclopedic knowledge of the property, transparent communication style, and unwavering commitment to resident satisfaction elevate her beyond merely exceptional to absolutely phenomenal.

The Residences at Enso offers unbeatable convenience to Mayo Clinic (under 1 minute away), Jacksonville Beach (less than 7 minutes away) and features luxury apartments with modern finishes. Amenities include a resort-style pool, 24HR fitness center with CrossFit room, and expertly landscaped grounds. The community perfectly balances serene living with urban accessibility, providing easy access to the #1 hospital in the US, Jacksonville's wonderful beaches and the downtown area.

If you're considering a move, do yourself an immense favor and schedule a tour with Emely. I can state with complete confidence that meeting Emely will be the highlight of your apartment search journey. Her ability to understand your needs, address concerns before they even arise, and transform the often stressful leasing process into a joyful experience is unmatched in the industry. Emely doesn't just fill apartments—she helps create homes and builds community. The Residences at Enso is extraordinary on its own merits, but Emely’s presence elevates it to an absolute must-consider destination for anyone seeking luxury living in Jacksonville. Read More

We were here 13 months, and the place was wonderful. The staff is amazing, the property is generally very clean and well kept. There were the standard maintenance issue (washing machine broke) but the maintenance manger was quick and cordial. Best apartment i've had.

I regret to say that our experience living at this property for 13 months was highly disappointing. The construction quality was rushed and subpar, resulting in several issues throughout our time there. For example, the closet racks were improperly measured, which made them inefficient and difficult to use. We paid to have a handyman fix the main closet because we were offered no other solution at the time of move in. The cabinetry was poorly painted, with noticeable splotches. These were just a... few of the ongoing problems we encountered.

In addition, we experienced significant issues with cigarette smoke infiltrating our apartment due to nearby units being rented out as Airbnbs. Despite multiple complaints to the maintenance and office staff, we were met with little more than gaslighting and no effective resolution.

At the conclusion of our lease, we attempted to resolve discrepancies in our move-out bill, particularly regarding charges for what appears to be low-quality carpeting. Unfortunately, despite repeated emails and attempts to clarify the situation, we received no response from the administrative staff at Enso. To make matters worse, the issue was escalated to collections, even though we believe the charges were incorrectly calculated.

We would be willing to settle the matter if the charges were accurately assessed, but given the lack of transparency and poor communication, we are left frustrated and disappointed by our experience here. Read More