I notified the office and the same day a contractor was sent out to determine actions to be taken. All was resolved in 2 days.

They are full of mold and don’t like to fix anything

Office personal and maintenance are always consistent and there to take care of anything I need and very understanding

Me and my fiancé have been at The Boardwalk for about a year and a half. We have made them aware multiple times of the presence of mold in our apartment units ventilation system. They have sent out their maintenance team twice to fix the problem but all they do is just try and hide it. All they do is take the outer covers off of the vents go and clean them and spray paint them white. They are making no attempt to clean the health hazard that remains inside of the vents. The issue with the... mold finally came to a boiling point when we found out that the health issues my fiancé has been experiencing since the time we moved in are related to the presence of mold. She has underwent multiple medical tests and doctors visits and has confirmed the mold is the culprit. They made us send them the medical documentation
before they would even take any action to fix the issue. After receiving the medical documentation confirming the allergy to the mold in the apartment again all they did was just clean the outer covers. That was three weeks ago and nothing else has been done despite us repeatedly reaching out. We currently cannot afford to break our lease and pay the two months worth of rent up front in order to leave.
If we don't pay them the thousands of dollars to break our lease they will send us to debt collections. We shouldn't be forced to leave because they are not providing us with safe housing. We would be fine with staying in the apartment if they hired a trained mold cleaner professional to clean the vents and remove all of the mold. Its insane that a business would have such lack of care and communication with something this serious of a issue.
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This place only cares about your money. That’s it. They decided to board up windows AFTER hurricane Ian. They lack comprehension and customer service. Pest control is being billed to us without pest control even coming here. We even denied their service since everything pest control came, even more roaches would show up. Then the people who came to board the windows up, needed to use OUR electricity for their power tools. Overall this place is a nasty dump. And also, 2 people have already died... in this area. Do not move here. Pictures are deceiving. Their form of remodeling is painting over cabinets that never been changed since 1970’s. DO NOT MOVE HERE! I warned you. Read More