Thank you for the wonderful review and for choosing 1600 as your home. It means a lot to hear such high praise from someone who has lived in cities around the world. We're thrilled that you're enjoying the renewed energy of downtown and that 1600... continues to provide the vibrant, urban lifestyle, cleanliness, and sense of comfort that make city living so special. We appreciate you being part of our community!

-The 1600 Glenarm Team Read More

Thank you for your wonderful review! We're so glad you've been enjoying the peaceful atmosphere, beautiful views, and the sound insulation in our community. It's great to hear that both your apartment and the surrounding environment have helped make... your experience a positive one. We appreciate you taking the time to share your feedback!

Thanks!

-The 1600 Glenarm Management Team Read More

Thank you for taking the time to share your feedback. We appreciate both your candid comments and your recognition of our maintenance and leasing teams' communication efforts. We understand your concerns regarding the condition of certain amenities... and the pace of some repairs. Please know that our team works hard to maintain and improve the community, and we are continually evaluating ways to enhance the resident experience. As part of those efforts, our freight elevator is currently undergoing upgrades and renovations to provide a better long-term experience for our residents and help protect our building's main elevators during moves. We also recognize the importance of consistency, follow-through, and clear communication. We are committed to listening to resident feedback and making meaningful improvements wherever possible. Our team strives to respond promptly, maintain our amenities, and create a community that residents are proud to call home. Thank you for sharing your perspective and for highlighting the aspects of the community you enjoy, including your home and the overall building. We value your residency and will continue working to make improvements that positively impact all residents. -The 1600 Glenarm Management Team Read More

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, as we strive to provide clear communication and a smooth leasing process for all prospective residents.

While we can’t... discuss specific account details in a public forum, we do want to note that holding deposits and lease-related terms are outlined in the signed agreement provided during the application and leasing process. These documents explain when deposits may become non-refundable and the conditions tied to cancellations or move-ins. If you would like to reach out to us at the leasing office, we would be happy to review those documents and your signed lease agreement with you.

We understand how frustrating this situation may have felt, especially during a relocation, and we sincerely apologize if our communication did not feel timely or consistent. That is not the level of service we aim to provide.

We wish you the best in your future endeavors.

Thank you, 

-1600 Glenarm Management Team Read More

Thank you for sharing your honest feedback—we really appreciate you taking the time to call this out. We’re glad to hear that overall your experience has been positive, and we completely understand what you mean about some of the smaller touchpoints... needing attention.

Our goal is exactly what you described: creating a community that everyone feels proud to call home. Feedback like yours helps us identify where we can improve and focus our efforts, and we’re actively working to address those details that make a meaningful difference day to day.

If you’re open to it, we’d love to hear any specific suggestions you have so we can continue making 1600 an even better place to live.

Thanks again for being part of the community—your voice matters to us!

-The 1600 Glenarm Management Team Read More